Help Desk Engineer

Title: Helpdesk Engineer

Work hours Monday to Wednesday: 9AM to 5PM (24 hours a week and after 2 months it will be 40 hours a week)

Location: London

JD:

Looking for Helpdesk Engineer

Provide Level 1 and Level 2- on Desktops, laptops, mobile devices (iOS/Android), printers

Working knowledge of ITIL practices, ticket lifecycle management, and SLA adherence.

Microsoft Office Suite, Exchange/Outlook, and in-house applications Windows and macOS platforms