Forward Deployed Engineer

Forward Deployed Engineer (AI Platform)

Location: London / UK

Salary: £80K - £110K + Remote flex

We're partnering with one of Europe's fastest-growing AI software companies to find exceptional Forward Deployed Engineers who thrive at the intersection of engineering, customer delivery, and cutting-edge AI.

This is a highly client-facing engineering role where you'll work directly with enterprise customers to deploy, integrate, and optimise AI-powered platforms in complex real-world environments. You'll be responsible for turning signed contracts into production systems that deliver measurable business value.

If you enjoy solving difficult technical problems, building production-grade solutions, and working closely with customers, this is an opportunity to have an immediate impact in a high-growth AI business.

The Opportunity

As a Forward Deployed Engineer, you'll act as the technical bridge between Product, Engineering, and enterprise customers. You'll own deployments from initial architecture through to production delivery, working hands-on with modern AI infrastructure, retrieval systems, cloud environments, and custom integrations.

This is not a support role. You'll write code, design solutions, make architectural decisions, and work directly with client engineering teams to ensure successful adoption.

What You'll Be Doing

Deploy & Integrate AI Solutions

  • Lead end-to-end implementation projects within customer environments
  • Design and build integrations between the platform and customer systems
  • Configure AI agents, retrieval pipelines, and workflow automations
  • Partner directly with customer engineering and technical stakeholders
  • Adapt solutions to customer data models, authentication systems, and business processes
  • Deliver production-ready code across multiple environments

Infrastructure & Platform Delivery

  • Support cloud and self-hosted deployments
  • Work with Kubernetes, Docker, CI/CD pipelines, and Infrastructure-as-Code
  • Troubleshoot production environments and ensure reliable operation

Customer Engagement

  • Run technical workshops, architecture reviews, and discovery sessions
  • Act as a trusted technical advisor throughout the customer journey
  • Help customers become advanced users and advocates of the platform

Influence Product Direction

  • Provide direct feedback from customer deployments
  • Identify product gaps, recurring requirements, and enhancement opportunities
  • Collaborate closely with Product and Engineering teams

Skills:

Experience

  • 5+ years in Software Engineering, Solutions Engineering, Professional Services, Technical Consulting, or a similar customer-facing engineering role
  • Proven experience delivering technical projects from concept through production deployment
  • Strong stakeholder management and communication skills
  • Strong commercial experience with TypeScript and Node.js
  • Python development experience
  • API development and integrations (REST, GraphQL)
  • Experience with Kubernetes, Docker, and cloud infrastructure
  • Familiarity with Terraform and Infrastructure-as-Code principles
  • Understanding of modern AI systems, LLMs, embeddings, vector databases, or retrieval architectures is highly desirable
  • Exposure to observability and monitoring tools such as Grafana, Datadog, or Sentry

AI-Native Engineering

We are looking for engineers who actively leverage AI to accelerate delivery. You'll use modern AI tools to:

  • Accelerate integration and development work
  • Generate documentation and technical artefacts
  • Improve testing and debugging workflows
  • Rapidly prototype and validate solutions
  • Deliver faster outcomes for customers

What's On Offer

  • Competitive base salary + equity potential
  • Hybrid working across London and the UK
  • Opportunity to work with some of the most advanced AI technology in Europe
  • High-impact, customer-facing role with significant ownership
  • Exceptional career progression within a rapidly scaling AI company
  • Access to the latest AI tooling and technologies
  • Collaborative, high-performing international team
  • Modern equipment and flexible working arrangements

Apply now!

Job Details

Company
Thyme
Location
London Area, United Kingdom
Hybrid / Remote Options
Posted