Partner Manager

Company: Timebeat.app

Location: London UK

Type: Full-time

Reports to: Head of Sales

Role overview

Timebeat.app is hiring a Partner Manager to build and grow our partner ecosystem. You’ll be responsible for sourcing and onboarding new partners while also managing existing partners to drive revenue, retention, and mutual success. This role blends relationship management, commercial execution, and cross-functional coordination to ensure partners are enabled, active, and delivering value.

Key responsibilities

Partner acquisition (new partners)

• Identify, target, and recruit new partners (resellers, MSPs, SIs, VARs, OEMs, and strategic tech partners) aligned to Timebeat’s ICP
• Own the partner pipeline: outreach, qualification, negotiations, deal structure, and onboarding
• Define joint value propositions and partner motions (referral, resale, co-sell, integration)
• Support contracting basics: commercials, margin models, MDF/co-marketing, and partner agreements (with internal support)

Partner management (existing partners)

• Act as the primary point of contact for current partners, driving adoption, enablement, and performance
• Create joint account plans, quarterly business reviews (QBRs), and success metrics (pipeline, bookings, activation, retention)
• Enable partners with training, messaging, collateral, and playbooks; ensure they can pitch, sell, and implement effectively
• Spot risks early (low engagement, misalignment, delivery blockers) and execute recovery plans
• Coordinate internally with Sales, Product, Engineering, and Customer Success to remove friction and deliver partner outcomes

Program and operational excellence

• Improve partner processes: onboarding, certification, lead registration, deal tracking, and reporting
• Maintain partner CRM hygiene and forecasting accuracy
• Feed market insights back into product and GTM teams—especially partner requirements and competitive intelligence

What you’ll bring

Required

• 3+ years in partnerships, channel sales, alliances, or partner success in B2B SaaS/tech
• Demonstrated ability to source and close new partners and then grow them into productive channels
• Strong commercial instincts: pipeline building, negotiation, and driving measurable outcomes
• Excellent stakeholder management—comfortable with both execs and technical teams
• Highly organized with strong written communication and CRM discipline

Nice to have

• Experience with channel models (reseller, referral, MSP, SI), co-sell motions, or marketplace partnerships
• Familiarity with observability/monitoring, networking, infrastructure tooling, or developer-facing products
• Experience building partner programs from scratch (tiering, enablement, certification, MDF)

Success metrics (examples)

• Number of new partners signed and onboarded (per quarter)
• Partner-sourced pipeline and revenue
• Activation rate (partners trained, certified, and selling)
• Deal velocity and win rate on partner-led opportunities
• Partner retention and satisfaction (QBR outcomes, renewal/expansion support)

Working style

• Proactive, self-directed, and comfortable building in ambiguity
• Customer- and partner-obsessed: focused on creating repeatable win-win outcomes
• Data-driven and action-oriented: clear priorities, measurable progress, fast iteration