Technical Manager (MSP Build Lead)

Technical Manager

Eastbourne (Hybrid)

£40,000 - £55,000 Commission + Benefits

The Opportunity

We are seeking an experienced Technical Manager (MSP Build Lead) to take ownership of building and scaling a brand-new Managed Service Provider (MSP) offering.

This Technical Manager (MSP Build Lead) role offers a rare opportunity to join at the ground level, starting with a small portfolio of local clients while shaping the strategy, infrastructure, and long-term growth of the MSP function.

Alongside technical delivery, you will play a key role in client engagement, bringing technical credibility to conversations and supporting early-stage business development.

Key Responsibilities

  • Manage multiple client IT environments (on-premise, hybrid, and cloud-based)
  • Scope, plan, and deliver a wide range of IT infrastructure projects
  • Act as the technical lead across multiple client accounts
  • Support client meetings, contributing technical expertise during pre-sales discussions
  • Lead the development and scaling of the MSP offering
  • Define and implement processes, service delivery models, and best practices

Requirements

  • Strong technical expertise across on-premise, hybrid, and cloud environments
  • Experience managing multiple IT estates, sites, or office environments
  • Proven ability to scope and deliver IT projects end-to-end
  • Excellent communication skills with a client-facing approach
  • Ability to travel as part of a hybrid working model in Eastbourne

Desirable Skills

  • Previous experience working within or helping build a Managed Service Provider (MSP)

What’s in it for you?

  • Opportunity to build and lead a new service offering from the ground up
  • High level of autonomy and ownership
  • Strong earning potential with bonus/commission structure
  • Clear progression opportunities as the MSP function grows
  • Supportive environment with real investment behind the role

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Job Details

Company
Tio Talent Ltd
Location
Eastbourne, East Sussex, England, United Kingdom
Hybrid / Remote Options
Employment Type
Full-Time
Salary
£50,000 - £70,000 per annum
Posted