Product Specialist (iManage) - Law Firm

Job Responsibilities

• Working closely with the iManage Product Manager, you will drive the operational and strategic delivery of the platform - spanning product strategy, governance, security architecture, and stakeholder engagement.
• Own the administration and configuration of the iManage cloud product suite, ensuring optimal platform performance, stability, and security.
• Lead the identification, diagnosis, and resolution of issues across iManage products, implementing effective solutions to maintain optimal system performance.
• Working in partnership with the iManage Product Manager, own the end-to-end process for assessing, communicating, and driving adoption of new iManage features and releases, ensuring the firm maximises value from ongoing platform enhancements.
• Drive firmwide adoption of core iManage capabilities, including Drive, Share, and modern search. This includes developing user guidance, knowledge articles, and assisting the Digital Learning team with curating training materials to promote effective use of the platform. Lead adoption initiatives to ensure consistent engagement and uptake across the firm, and support the testing and rollout of new AI-powered features.

Skills Required

• Prior experience with iManage or another document management system.
• Experience in a product management or technology delivery environment.
• Familiarity with legal sector working practices.
• Strong organisational skills with the ability to manage multiple workstreams simultaneously.
• Excellent written and verbal communication skills, with the ability to produce clear, audience-appropriate documentation.
• A proactive working style with the ability to take ownership of tasks and deliver to deadlines.
• Experience contributing to or supporting a product roadmap, backlog, or delivery cycle.

This role offers hybrid working - 2 days WFH weekly.