Team Leader - PowerBuilder Development & Product Teams

Key Responsibilities

• Development Management & Coordination – Oversee project planning, proactively coordinating software releases, delegate development and testing tasks, determine release content.
• Quality Assurance & Testing Oversight – Ensure comprehensive testing coverage, oversee maintenance and improvement, monitor implementation.
• Team Leadership & Development – Provide direct management, delegate tasks effectively, manage workload priorities, proactively identify potential risks, coordinate training requirements, maintain timesheet codes.
• Client & Stakeholder Communication – Respond to queries, understand clients needs, communicate software release progress, coordinate development requests, delegate customer support activities, improve collaboration.
• Process & Documentation Management – Guarentee quality and timeliness, oversee preparation, ensure sanity check processes.
• Strategic Planning & Resource Management – Conduct resource planning, balance competing priorities, coordinate pre-sales support, manage cross-team collaboration.

Key Skills and Competencies

Business Skills

• Sound knowledge of Property Management. A solid understanding of Property and Financial Accounts and Commercial, Residential block management and Housing Association markets will be a bonus.
• Knowledge of Trace Solutions software to a level sufficient for guiding team development and strategic decision-making.
• Knowledge of associated business issues to ensure credibility with internal staff and customers of all levels, and to effectively represent the team.

Technical Skills

• Competence in MS Word and MS Excel for the preparation, amendment and review of team documentation and reporting.

Leadership & Personal Qualities

• Excellent oral and written communication skills for leading team discussions, presenting to stakeholders, and liaising with other departments.
• Demonstrates strong leadership qualities – coaching, mentoring and developing team members while maintaining supportive customer relationships.
• Takes ownership of team performance and results; shows high level of initiative in driving team productivity and continuous improvement.
• Committed to team success and prepared to provide additional support to meet project timescales or resolve critical issues affecting the team.
• Ability to work under pressure, effectively delegate tasks, prioritise competing demands and ensure the team meets agreed deadlines.
• Experience in performance management, conflict resolution and fostering a collaborative team environment.

Don't tick every box? No problem – if you believe your skills and experience would make you a valuable addition to our team, we'd still love to hear from you.