Data Manager / ICT Support Officer
Location: Barking & Dagenham, East London
Start Date: Immediate Start Available
Contract: Full-time, Permanent, 52 weeks per year
Hours: 36 hours per week
Salary: Competitive, depending on experience
Are you an organised, technically confident and experienced Data Manager with a strong understanding of school information systems and ICT support?
We are working with a secondary school in Barking & Dagenham that is seeking a skilled and proactive Data Manager / ICT Support Officer to join their team on a full-time, permanent basis.
This is an excellent opportunity for someone who combines strong data management and administration skills with practical ICT knowledge and enjoys working in a busy educational environment.
The successful candidate will play a key role in maintaining and developing the school's information systems, ensuring that student and staff data is accurate, secure and accessible. You will also work closely with the Network Manager, Senior Leadership Team and wider school staff to provide effective day-to-day ICT support.
The Role
Data Management Responsibilities
Managing, maintaining and developing the school's Management Information Systems (MIS)
Ensuring student, staff and school records are accurate, secure and regularly updated
Processing student admissions, transfers, withdrawals and leavers
Preparing and submitting statutory data returns, including those required by the Department for Education (DfE)
Producing reports, statistics and data analysis for the Headteacher, Senior Leadership Team and Trustees
Supporting the development of efficient data collection, reporting and management procedures
Providing staff with training and guidance on the effective use of school information systems
Assisting with system upgrades, updates and improvements
Ensuring all data is managed confidentially and in accordance with UK GDPR and data protection legislation
ICT Support Responsibilities
Working closely with the Network Manager to support the school's ICT infrastructure
Providing day-to-day technical assistance to staff and students
Assisting with the installation, deployment and maintenance of computers and laptops
Supporting Windows operating systems and software installations
Helping to set up new staff and student devices
Assisting with Microsoft 365, Intune and cloud-based systems
Supporting network troubleshooting and fault diagnosis
Carrying out routine ICT maintenance, backups and system checks
Recording and monitoring technical issues and support requests
Taking responsibility for agreed ICT tasks and projects when required
Helping to ensure the school's ICT systems operate efficiently and securely
The Ideal Candidate
Previous experience in a Data Manager, MIS Administrator, School Data Officer or similar role
Strong knowledge of school Management Information Systems (MIS)
Experience maintaining and analysing student and staff data
Confident producing detailed reports, data extracts and statistical information
Good understanding of statutory school data returns and DfE reporting requirements
Strong IT skills, including Microsoft Excel and Microsoft 365
Practical ICT knowledge and confidence troubleshooting common technical issues
Familiarity with Windows, device management and Microsoft Intune would be advantageous
Excellent organisational skills and attention to detail
Able to work independently, prioritise tasks and manage competing deadlines
Strong communication skills and the ability to support colleagues with varying levels of technical knowledge
A clear understanding of confidentiality, data protection and safeguarding responsibilities
Proactive, reliable and committed to supporting the effective running of a busy secondary school
Why Apply?
Join a welcoming and supportive secondary school in Barking & Dagenham
Secure a full-time, permanent position
Work 36 hours per week, 52 weeks per year
Play a key role in the school's data management and ICT operations
Work closely with the Senior Leadership Team and Network Manager
Enjoy a varied role combining data administration and practical ICT support
Develop your technical knowledge and professional skills
Become an important part of a supportive and cooperative school team
Make a valuable contribution to the smooth running of the school and its wider educational environment
If you are an experienced, organised and technically confident Data Manager with strong ICT skills and a commitment to supporting education, this could be an excellent next step in your career.
Apply today to find out more about this full-time, permanent opportunity in Barking & Dagenham, with an immediate start available.