AI and Automation Specialist

We are currently recruiting an exciting opportunity for an AI and Automation Specialist to join our IT team.

Role Overview

In this hands-on delivery role, you will lead the build and deployment of automation and agent solutions using Microsoft 365 tooling. You will turn prioritised use cases into secure, reliable releases, while establishing repeatable delivery approaches for the future. You will work closely with Information Security, Cyber and Technology Risk to ensure that delivery aligns to policy and control requirements.

Responsibilities include:

• Configuring and enhancing CoPilot Studio agents and Power Automate workflows within agreed boundaries.
• Shaping technical delivery options for each use case, selecting pragmatic patterns that can be reused and scaled.
• Implementing secure controls, including permissions, access boundaries, and least privilege.
• Producing production ready assets including error handling, logging, support notes, and handover documentation.
• Supporting testing and release activity, including defect resolution and early life support.
• Contributing to benefits capture by defining measurable outcomes for delivered solutions and supporting evidence collection.