Network Infrastructure Engineer – AWS

We are seeking a skilled Consulting Technology Engineer with strong AWS and automation expertise to join our network team in Redhill. You’ll design, deploy, maintain and support Travelers’ Wide Area Networks across the UK, North America and cloud environments.

You’ll manage connectivity for WAN backbones, SD-WAN, cloud networks, colocation links, offshore/onshore offices and UK data centers. This includes designing, configuring, testing, troubleshooting and maintaining network components, with a focus on code-based management supporting 30,000+ employees and business partners.

As Team Lead, you’ll oversee infrastructure design, deployment and operations, planning tactically and managing resources effectively. You’ll guide project staff, develop solutions spanning multiple platforms, and design secure network topologies (routing, switching, firewalls, automation). The role requires adaptability in a fast-changing environment.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

• Responsible for designing, engineering, analysis, configuration, and troubleshooting of the company’s WAN, cloud and on-prem network infrastructure and services. This includes switches, routers, firewalls, SD-WAN solution, WAN protocols, and dynamic routing.
• Design and implement network solutions in any of the following network environments to support a wide variety of business applications: Cloud VPNs, Global Wide Area Network, High Speed Core Network, Data Center fabric, Remote/Campus/Offshore offices, Internet/DMZ, Business to Business connections
• Maintain quality and reliability of our network service availability while developing innovative ways to manage the infrastructure and deliver network services with infrastructure as code principles
• Ensure a high level of availability for network services, monitoring existing hardware/software, network performance and provide prompt response to issues
• Provide smart-hands support for local network issues in and around London with periodic travel to UK field offices
• Provide third level support with troubleshooting issues affecting our network
• Build, leverage, and maintain alliances across technical and business communities to achieve efficient and effective results
• Collaborate with peers to proactively identify potential issues and areas of improvement in existing network environment
• Work with application areas and lines of business to provide technology solutions to support the business
• Gaining industry experience and exposure to seed new ideas with respect to the company’s best interests
• Contribute to research, evaluation and recommendations of new technologies or redesign of existing solutions
• Maintain detailed documentation for IT infrastructure
• Present findings, updates and recommendations to all levels of management, up to and including C level executives
• Ability to multi-task, prioritize work and manage projects within established budget objectives and customer priorities
• Ensure that industry best practices and methodologies are applied to design, deployment and operations of network infrastructure
• Responsible for establishing and managing to established quality control and security protocols
• Develop tactics and operational plans in alignment with strategic objectives for assigned technologies and projects.
• Drive the execution of departmental and corporate programs.
• Leverage infrastructure technology to develop and/or redesign technology solutions.
• Build, leverage, and maintain effective alliances across technical and business community.
• Interact with customers to achieve efficient, effective results.
• Multi-task, align to business priorities and production availability requirements.
• Perform as a technical expert within the service delivery organization (SDO) and consults across SDOs.
• Participate in on call rotation to provide 24/7 support

What Will Our Ideal Candidate Have?

• Experience in Technology preferred.
• Experience as a technical lead preferred.
• Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.

Experience designing, implementing and supporting the following network technology solutions:

• Native cloud services and connectivity in AWS and/or GCP required
• Proficiency in Wide area network connectivity, Data Center Networks and branch connectivity: Cisco Switching/Routing (Nexus/ASR/ISR), Firewalls & SD-WAN technologies required
• Proficiency in automation scripting languages required (Terraform, Python, REST API, Rundeck) to automate network configuration, provisioning and management