IT Infrastructure Support Engineer

Job Purpose

The successful candidate will be a technically driven individual who has three or more years’ experience within a similar role. They will need to be flexible both in terms of travel requirements and carrying out work outside of normal office hours as and when required. This role will require a candidate who can work with autonomy and has the ability and drive to proactively carry out projects on their own with a problem-solving mentality. The role is based in the northern region and will include regular visits to Stockport, Harrogate and Ireland.

Key Responsibilities

Your key responsibilities will include:

· Server build and set up (WDS)

· Server Upgrades

· Patch management for all critical and high vulnerabilities with 14 days of discovery

· Helpdesk 3rd Line support where needed

· Management of 3rd party suppliers and contractors

· Network and Server support for all UK & ROI sites (travel required, sometimes unplanned)

· Project planning and management

· Occasionally you may be required to perform other tasks which are not included in the above description, but are within the capabilities of the individual and where necessary training will be give

• Competitive salary
• Continuous development and training plan
• 25 days holiday and the option to buy/sell days
• Flexible working options
• Access to the Trescal PerksHub
• Employee well-being programme
• Medical Health Cash Plan
• Pension and Life Assurance Scheme
• Cycle to work scheme
• Gym membership discounts

Skills and Experience Required

· Windows Server 2008R2 – 2025

· Basic Linux

· Dell PowerEdge Servers

· Hyper-V Environment administration and replication

· Network Switch configuration (HP/Aruba) – Basic Knowledge

· Firewall (Fortinet) – Basic Knowledge

· Server Upgrades

· Server Build and setup (WDS)

· Office 365 (CoreView)

· Veritas NetBackup

· EDR - SentinelOne

· Endpoint Management – Tanium

· MFA - OKTA

· Vulnerability scanning - Qualys VMDR

· Experience of managing 3rd party suppliers and contractors

· Experience of Project planning

· Cyber Certification (Cyber Essentials) experience or simil