Incident & Service Request Manager
IT Incident and Service Request Manager
£60,000-£65,000
City of London
Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are looking for an experienced Infrastructure Manager to lead a small team comprising of offshore and in-house individuals. This is an exciting position working for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them.
Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management.
What we are looking for:
- Extensive ITIL experience
- Experience across broad incident management (not only major incident management) and service request management
- Exceptional communication and stakeholder management skills
What we are offering:
- 26 days holiday with an option to buy an additional 5 days.
- Company sponsored Pension Scheme with a 5% employer contribution.
- Private Healthcare scheme.
- Professional development (company paid qualifications).
- Hybrid working (c. once a week in the office)
- Company
- Tria
- Location
- City of London, London, United Kingdom
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £60000 - £65000/annum
- Posted
- Company
- Tria
- Location
- City of London, London, United Kingdom
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £60000 - £65000/annum
- Posted