Network & Infrastructure Service Manager
Location: Sheffield (2-3 days onsite)
Duration: 6 months
Rate: TBC, approx. £(Apply online only)/day inside IR35
Are you a Network & Infrastructure leader, with experience of optimising operational excellence as well as driving major change programmes? Do you have a background managing large scale suppliers against agreed standards and SLAs? If so, apply now.
This contract will see the Network & Infrastructure Service Manager join an enterprise scale organisation at a time of major transformation. It's a great opportunity to make a significant contribution in a challenging and rewarding environment.
The Network & Infrastructure Service Manager will be responsible for the following:
- Own the operational delivery of Network and Infrastructure services, ensuring stability, availability and performance
- Provide strong technical leadership across enterprise network, compute, storage, and infrastructure platforms
- Lead BAU service management, incident resolution and problem management
- Drive delivery of infrastructure programmes and projects
- Support technology transformation initiatives and roadmap delivery
- Manage suppliers and service partners against agreed SLAs
- Act as the senior escalation point for major incidents
- Work closely with Architecture, Engineering, Security and Service Operations teams to align priorities and delivery outcomes
- Ensure infrastructure services remain secure, resilient, compliant and fit for future business needs
- Balance operational excellence with strategic change
Essential Experience
- Strong technical background in enterprise networking and infrastructure
- Proven experience running large-scale BAU operations and service delivery
- Demonstrable track record delivering infrastructure projects and transformation programmes
- Experience managing third-party suppliers and multi-vendor environments
- Strong stakeholder management and communication skills
- ITIL service management experience preferred
The successful Network & Infrastructure Service Manager will be technically credible, and comfortable operating in complex environments undergoing change. You'll be pragmatic, proactive, and results-oriented.
If this sounds like you, please apply to discuss further.
Network & Infrastructure Service Manager