Modern Workplace Security Consultant

Job Title: Modern Workplace Security Consultant

Job Location: Brighton

Salary: Competitive

Travel: Occasional travel to client sites may be required

About Us:

At Trident, we make IT a source of strength. Helping organisations thrive so they can better support the people who rely on them every day.

We’ve built a different kind of partnership. One that puts people first. We work side by side with our clients to make sure their technology is reliable, built for purpose, and designed to support modern ways of working. When that happens, people achieve more, teams feel supported, and organisations become stronger.

Our purpose is simple: to create strength through partnership.

Our vision is to set the standard for people-focused IT partnerships.

And our mission is to collaborate side by side every day, combining reliable IT, practical guidance, and people-first support to make technology a trusted and empowering part of everyday working life.

Everything we do is shaped by our values:

• Value: We create lasting value by helping others achieve more for the people they serve.
• Integrity: We do the right thing — always, openly, and consistently.
• Partnership: We build true partnerships that make people and organisations stronger.

Together, these principles are what make us Trident. They remind us that our greatest strength comes from working as one team — with our colleagues, our partners, and our clients — to make a real difference.

Key Responsibilities:

• XDR (Detection & Response): Working extensively on our Extended Detection and Response platform, including deployment, alert tuning, triage workflows, automation, and reporting. Continuously refine detections and playbooks to measurably improve threat detection and incident response times.
• Cyber Essentials (Continuous Compliance): Help transform Cyber Essentials from a point-in-time certification into a year-round managed compliance service. Automate evidence collection and proactive remediation, deliver regular compliance reporting, and ensure clients remain compliant throughout the year. Work with account managers to promote adoption of this service, demonstrating its value over traditional one-off audits.
• Security Assessments & Guidance: Support security assessments and reviews for clients and provide practical remediation guidance aligned with industry best practices and each customer’s risk profile.
• Service Maturity & Tooling: Ensure our managed security services remain robust, effective, and aligned with best practices. Continuously review and improve the configuration and performance of our security tools, enhance data quality and alerts, and refine processes to increase efficiency and scalability. Introduce automation to eliminate repetitive tasks and reduce human error.
• Patching & Vulnerability Management: Drive patch compliance across servers and endpoints, coordinating maintenance windows for updates with minimal disruption. Manage the end-to-end vulnerability remediation lifecycle – from discovery and prioritisation to remediation and verification.
• Security Baselines & Awareness: Support our baseline policy enforcement and security awareness services. Work with service owners of inforcer (security baseline enforcement) and KnowBe4 (phishing simulation and security awareness training) to ensure baseline configurations remain in place and to mature these offerings over time.
• Vulnerability Intelligence: Act as the internal vulnerability intelligence lead. Monitor newly disclosed vulnerabilities (CVE notices) that could impact our technology stack or client environments. Communicate relevant vulnerabilities internally with clear risk context and recommended actions. Plan and coordinate remediation—leveraging automation and existing tools (e.g. ConnectWise, Microsoft) or working with team members as needed. Help develop reporting to track risk trends and where required present vulnerability metrics to leadership and customers.
• Future Service Development: Contribute to the design and rollout of new security services and advanced solutions as our portfolio grows. Partner with security consultants, technical operations, and the service desk to pilot and launch offerings that address evolving client needs.

Requirements:

• MSP experience: You’re comfortable juggling priorities across multiple customers.
• Security fundamentals: Hands-on experience in vulnerability management, endpoint protection/XDR, patching, and security hardening.
• Service mindset: You care about outcomes, SLAs and customer communication—not just technology.
• Attention to detail: From alert tuning to evidence collection, you sweat the details.
• Collaboration: You work well with consultants, engineers, service desk and account managers, and you can explain security in plain English.

Desired, but not essential:

• Microsoft security certifications (e.g., SC-200, SC-300, SC-400) or relevant industry certs (Security+, CISSP, vendor accreditations).
• Experience turning standards like Cyber Essentials into continuous compliance services.
• Exposure to automation/scripting to eliminate repetitive work.
• A valid UK driver's licence.

What We Offer:

• Up to 32 days’ holiday plus bank holidays.
• 7,000+ hours of on-demand IT training.
• Bupa Employee Assistance Programme for you and your family.
• Cycle to Work scheme and tech discounts.
• Central Brighton office with social spaces.

Please note: The title listed here is for advertising purposes. Internally, the role will have a slightly different name that fits our company framework.