IT Support Assistant

We’re recruiting for an IT Support role based in Cradley Heath, working closely with the IT Director in a hands-on and varied position.

This is a great opportunity for someone looking to develop into a more technical role — perfect if you enjoy problem-solving, working with data, and improving processes.

Key Responsibilities

• Support the IT Director with day-to-day system and data management tasks.
• Handle and process image data and files accurately.
• Convert and upload data files into the internal system.
• Manage spreadsheets and maintain accurate data records.
• Process data into different sales order formats.
• Assist with technical problem-solving and IT support tasks across the business.
• Contribute to ongoing IT projects and process improvements.

Skills & Experience

• Previous experience in an IT support, data processing, or similar technical role.
• Strong problem-solving skills and attention to detail.
• Confident working with spreadsheets (Excel or similar).
• Ability to manage and process large amounts of data accurately.
• Eagerness to learn and progress into a more technical position.
• Excellent communication and organisational skills.

What’s on Offer

• Permanent, full-time position starting in the new year.
• Opportunity to grow and develop within a supportive IT team.
• Competitive salary starting at £28,000/annum!