Senior BA (Manchester)
Senior Business Analyst
Rate: £450- 470 a day inside IR35
Location: Manchester (hybrid – approx. 1 day per week on-site)
Travel: Occasional travel required for team events, workshops, and discovery sessions
Clearance: BPSS required
Start Date: ASAP
Contract Type: Contract – Initially 3 months (likely to be extended)
An experienced Senior Business Analyst is required to support delivery within a large-scale, complex public service transformation programme focused on working-age benefits.
Operating within a multidisciplinary digital team, the role will involve leading business analysis across multiple concurrent workstreams, ensuring alignment between business needs, policy intent, and technical delivery.
The successful candidate will play a key role in shaping service improvements by defining clear, actionable requirements and supporting delivery into live services.
Key Responsibilities
- Lead business analysis activities across complex delivery environments and multiple workstreams
- Act as the bridge between stakeholders, including business, technical, policy, and user-centred design teams
- Build and maintain strong stakeholder relationships across diverse functional areas
- Facilitate workshops, discovery sessions, and stakeholder discussions to elicit requirements and explore problems
- Analyse current business processes and identify opportunities for improvement
- Define user needs and business requirements aligned to service objectives
- Produce user stories and acceptance criteria to support agile delivery
- Collaborate closely with developers, designers, and delivery managers to ensure requirements are understood and implementable
- Support prioritisation and backlog management, identifying gaps and dependencies
- Contribute to continuous improvement and best practice within the Business Analysis community
Key Deliverables
- Clear and structured business and user requirements
- Defined user stories and acceptance criteria supporting development
- Documented current and future state processes
- Stakeholder-aligned analysis outputs to support decision-making
- Contribution to delivery planning and workstream coordination
Essential Skills & Experience
- Proven experience as a Senior Business Analyst (SFIA Level 5 or equivalent)
- Strong background working in complex, large-scale delivery environments
- Experience supporting multidisciplinary agile teams
- Excellent requirements elicitation and documentation skills
- Strong analytical and problem-solving capabilities
- Experience facilitating workshops and stakeholder engagement sessions
- Ability to translate complex business problems into clear, deliverable requirements
- Experience with:
- User story development
- Acceptance criteria definition
- Business process analysis