Senior BA (Manchester)

Senior Business Analyst

Rate: £450- 470 a day inside IR35

Location: Manchester (hybrid – approx. 1 day per week on-site)

Travel: Occasional travel required for team events, workshops, and discovery sessions

Clearance: BPSS required

Start Date: ASAP

Contract Type: Contract – Initially 3 months (likely to be extended)

An experienced Senior Business Analyst is required to support delivery within a large-scale, complex public service transformation programme focused on working-age benefits.

Operating within a multidisciplinary digital team, the role will involve leading business analysis across multiple concurrent workstreams, ensuring alignment between business needs, policy intent, and technical delivery.

The successful candidate will play a key role in shaping service improvements by defining clear, actionable requirements and supporting delivery into live services.

Key Responsibilities

• Lead business analysis activities across complex delivery environments and multiple workstreams
• Act as the bridge between stakeholders, including business, technical, policy, and user-centred design teams
• Build and maintain strong stakeholder relationships across diverse functional areas
• Facilitate workshops, discovery sessions, and stakeholder discussions to elicit requirements and explore problems
• Analyse current business processes and identify opportunities for improvement
• Define user needs and business requirements aligned to service objectives
• Produce user stories and acceptance criteria to support agile delivery
• Collaborate closely with developers, designers, and delivery managers to ensure requirements are understood and implementable
• Support prioritisation and backlog management, identifying gaps and dependencies
• Contribute to continuous improvement and best practice within the Business Analysis community

Key Deliverables

• Clear and structured business and user requirements
• Defined user stories and acceptance criteria supporting development
• Documented current and future state processes
• Stakeholder-aligned analysis outputs to support decision-making
• Contribution to delivery planning and workstream coordination

Essential Skills & Experience

• Proven experience as a Senior Business Analyst (SFIA Level 5 or equivalent)
• Strong background working in complex, large-scale delivery environments
• Experience supporting multidisciplinary agile teams
• Excellent requirements elicitation and documentation skills
• Strong analytical and problem-solving capabilities
• Experience facilitating workshops and stakeholder engagement sessions
• Ability to translate complex business problems into clear, deliverable requirements
• Experience with:
• User story development
• Acceptance criteria definition
• Business process analysis