Tooling & Integration Lead

My client is looking a strategic and technically adept Tooling Lead & Product Owner to drive the development, integration, and adoption of our Capacity Management tool. This is a pivotal role that combines product ownership with cross-functional stakeholder engagement, ensuring alignment with enterprise tooling practices and governance frameworks. 

Key Responsibilities: Product Ownership

• Define and document tool requirements in collaboration with stakeholders
• Maintain and prioritise the product backlog to reflect business needs and technical dependencies
• Lead feature development from concept through delivery

• Champion the integration of the Capacity Management tool with enterprise systems and processes (eg, SDLC, OMAR, Observability, Architecture, and Service Management)
• Ensure seamless end-to-end workflows and tooling interoperability

• Collaborate with business and technical stakeholders to ensure tool functionality supports user adoption
• Act as a central point of contact to gather feedback, manage expectations, and communicate progress

• Ensure the tool supports reporting obligations and enables compliance with relevant frameworks and standards
• Align development efforts with internal governance and regulatory requirements

• Proven experience as a Product Owner or Tooling Lead within a complex enterprise environment
• Strong understanding of integration practices across SDLC and ITSM tools
• Excellent communication and stakeholder management skills
• Familiarity with compliance, audit, and governance processes in large organisations