Digital Account Director

Digital Account Director - Sales, Growth & Service Delivery
Location: Nottingham
Salary: Negotiable

We are working on behalf of a leading multi-disciplinary marketing and communications group with an in-house creative studio of 200+ specialists. They deliver integrated, technology-led digital signage and content solutions for ambitious brands across retail, QSR, workplace, and public environments.

We are seeking a commercially driven Digital Account Director with a strong background in sales, account growth, and service delivery. This role is suited to someone who not only drives revenue but also ensures programmes are delivered to a high standard and create long-term client value.

Ideal backgrounds include:

• Digital signage or AV solutions
• Content or technical managed services
• Multi-channel marketing sales and account management
• Integrated marketing or technology-led agency environments

The Opportunity

You will take ownership of key client partnerships -responsible for:

• Growing revenue within existing accounts
• Identifying and converting new opportunities
• Overseeing service delivery to ensure quality, performance, and retention
• Driving long-term contract value and client satisfaction

You will operate as a strategic partner, ensuring that what is sold is delivered effectively aligning creative, technical, and operational teams to deliver measurable outcomes.

Key Responsibilities

• Drive revenue growth through upselling, cross-selling, and account expansion
• Identify and secure new business opportunities within existing clients
• Develop strategic account plans aligned to commercial and service objectives
• Lead and deliver persuasive proposals, tenders, and RFP responses
• Oversee programme delivery, ensuring timelines, budgets, and service levels are met
• Act as senior escalation point and ensure high levels of client satisfaction
• Collaborate with creative, digital, and technical teams to deliver scalable solutions
• Maintain accurate sales forecasting, pipeline management, and performance reporting
• Represent the business at industry events and networking forums

What We're Looking For:

• Proven experience in a sales-driven account leadership role
• Strong track record of growing existing accounts while maintaining excellent service delivery
• Experience within digital signage, content services, AV, SaaS, technical solutions, or multi-channel marketing
• Commercially astute with experience managing high-value, multi-year contracts
• Solid understanding of technical or content-led solutions
• Confident presenter and negotiator at senior stakeholder level
• Delivery-focused, organised, and solutions-oriented
• Advanced PowerPoint and Excel skills

Interested? Call TurnerFox Recruitment or email your CV