Operations Analyst

Are you passionate about data analytics and eager to kickstart your career in financial services? We’re looking for a motivated Operations Strategy Analyst to join our growing Operations Analytics team

This is a fantastic opportunity to gain hands-on experience across multiple functions, working closely with managers and stakeholders to improve customer journeys and optimise operational efficiency.

As part of a small but impactful team, you’ll:

• Collect, clean and analyse operational data from across the business.
• Build dashboards and reports to monitor key performance indicators.
• Spot trends, anomalies, and opportunities to improve processes.
• Work with Operations managers to deliver data-backed recommendations.
• Support automation and efficiency initiatives throughout the loan lifecycle.
• Present insights clearly to non-technical stakeholders.
• Help develop tools using SQL, Python, and BI platforms (e.g. Quicksight, Power BI, Tableau).

Essential:

• A degree in (Maths, Statistics, Economics, Computer Science, Data Science).
• Strong analytical and problem-solving skills.
• Proficiency in SQL and Excel.
• Excellent communication and presentation skills.
• Attention to detail with a proactive mindset.

Desirable:

• Experience with Python, R, or data visualisation tools.
• Internship or project experience in data analytics or financial services.
• Understanding of personal loan products and customer journeys.

TwentyFour Recruitment is an equal-opportunity employer. If your skill set and experience match the above ad then please apply today and if your CV is shortlisted a consultant will contact you to discuss the next stage of the recruitment process.