Technical Documents Manager

Technical Documents Manager | Remote | Up to £80,000 + Benefits

At TwinStream, we turn complex, cross-domain challenges into smart, secure, and scalable solutions. Founded in 2019 by engineers working at the cutting edge of government technology, we’re now a trusted partner across the public and private sectors. Whether working on-site or remotely, our team shares a passion for technical excellence and making a real impact.

The Technical Documents Manager:
We’re looking for a Technical Documents Manager who loves turning complexity into clarity. In this pivotal role, you’ll shape how our cutting-edge cybersecurity and cross-domain solutions are communicated—both internally and to the wider world.

You’ll work with brilliant engineers, product teams, and support staff to craft clear, accurate, and consistent technical content—from detailed system specs to user-friendly guides. If you're passionate about making technical information accessible and engaging, this is the role for you.

Key Responsibilities of the Technical Documents Manager:

• Develop and lead our documentation strategy across products and internal processes
• Translate technical concepts into content that resonates with both technical and non-technical audiences
• Create and maintain documentation including user manuals, implementation guides, FAQs, knowledge base articles, and more
• Collaborate across engineering, support, and sales to keep documentation accurate and up to date
• Own the documentation lifecycle—versioning, editing, templates, and best practices
• Coach colleagues on writing high-quality technical content

What You'll Bring:

• 3+ years in technical writing or documentation management (ideally in cybersecurity or IT)
• An excellent command of the written word—clear, concise, and accessible
• Familiarity with tools like Confluence, Microsoft Word, and agile/Scrum environments
• Strong understanding of technical systems and software development lifecycles
• A knack for detail and the drive to keep things accurate, well-structured, and on-brand

Why You’ll Love Working Here:

• Great pay: £60,000 – £80,000 depending on experience
• Fully remote: Work from anywhere in the UK
• Security clearance support: Must be eligible for SC clearance
• Annual £1,000 training budget: Your development, your way
• Private medical, dental & optical care – for you and your family
• EV scheme and Cycle-to-work options
• Quarterly team events + epic summer & Christmas parties
• 25 days holiday + bank holidays
• 8% employer pension contribution
• Flexible working culture – built on trust, not time-tracking

Ready to turn complexity into clarity?
Apply for this Technical Documents Manager position now and help us tell the story behind the tech that’s shaping tomorrow.