Technical Solutions Consultant (AdTech)

Role:- Technical Solutions Consultant

Duration: 12 Month

Location: UK- Remote

About the Role:

Our client is looking for a highly skilled Technical Solutions Consultant to join a dynamic team focused on supporting high-impact advertising technology solutions. This role will serve as a technical advisor and troubleshooting expert for top-tier clients across the digital advertising ecosystem.

You’ll act as a key link between product, engineering, and clients—helping resolve complex technical issues, optimize product usage, and ensure an excellent experience for our partners.

Responsibilities:

• Serve as a technical point of contact for advertising product issues, implementations, and escalations
• Build expertise across performance marketing products, web integrations, and analytics tools
• Troubleshoot and resolve client issues related to pixels, catalogs, delivery, and API integrations
• Collaborate with product and engineering teams to escalate bugs and track resolution
• Translate complex technical concepts into clear, actionable guidance for non-technical stakeholders
• Help improve internal tools and documentation, identifying areas to automate and optimize workflows
• Manage a queue of complex, low-volume technical tickets requiring analytical thinking and customer empathy

What We’re Looking For:

• 2+ years of experience in a technical support, AdTech, or solutions engineering role
• Proven experience with web technologies: HTML, CSS, JavaScript, HTTP
• Comfortable working with SQL, APIs, browser debugging tools (e.g., Chrome DevTools)
• Strong understanding of digital advertising concepts — e.g., pixels, attribution, delivery, tag management
• Experience troubleshooting technical issues, escalating bugs, and managing stakeholder expectations
• Excellent communication skills with a client-first mindset and the ability to translate technical insights clearly

Good to have:

• Familiarity with ad platforms, conversion tracking, and product feeds
• Event tracking tools
• Background at an AdTech company, agency, or digital media platform