Fluent Commerce Architect

Fluent Commerce Architect (OMS architecture, Retail Order Flows, Fluent Console, JSON-based Workflows)

Location: London – hybrid

Type: Permanent/Contract inside IR35

Start Date: ASAP

We are seeking an experienced and hands-on Fluent Commerce Architect to lead the design and delivery of a group-wide Order Management System (OMS) as part of a multi-year retail transformation programme. This is a strategic, high-impact role focused on driving architectural design, implementation, and integration of Fluent Commerce across a multi-brand retail environment.

Key Responsibilities:

• Lead the technical design and architecture of a Fluent Commerce-based multi-brand OMS.
• Translate business requirements into Fluent data models, workflows, and integrations.
• Configure Fluent Console and build JSON-based workflows tailored to brand-specific order flows and SLAs.
• Design middleware and data adapters to integrate with legacy systems, WMS, CRM, PIM, and financial platforms.
• Define and document event-driven, API-first architecture models (e.g., sequence diagrams, PO lifecycles).
• Collaborate with internal and external teams, including Fluent Commerce, to align on product capabilities and best practices.
• Provide hands-on leadership through discovery, build, testing, and deployment phases.

What you will bring:

• Minimum of 8+ years in architecture roles, including 5+ years in large retail transformation programmes.
• Proven delivery of Fluent Commerce implementations at scale.
• Strong background in OMS architecture and retail order lifecycle orchestration.
• Hands-on expertise with Fluent Console and JSON-based workflows.
• Deep understanding of retail fulfilment models: MTO, DSV, drop-ship, ship-from-store, returns, etc.
• Experience integrating with legacy systems via middleware or API gateways.
• Excellent communication and documentation skills; able to liaise across business and technical teams.

Hurry and apply for a more detailed conversation!

#UST

Skills

OMS architecture,Retail Order Flows,Fluent Console,JSON-based Workflows