End User Support Specialist (Dundee)
Job Requirements:-
The IT Support Engineer is responsible for providing technical support to the company. This includes diagnosing and troubleshooting issues and maintaining, upgrading, and installing hardware and software.
- Diagnose and resolve problems with hardware, software or network connectivity.
- Maintain, upgrade, and install hardware and software as needed.
- Experience with advanced troubleshooting of both wireless and/or data networks (LAN/WAN). Network cabling & setup
- Good Knowledge of Intune & Autopilot imaging process.
- Knowledge on System Center Configuration Manager (SCCM) Client side troubleshooting.
- Good Knowledge on Windows patching and troubleshooting.
- Good knowledge on Microsoft o365 and troubleshooting, MFA.
- Knowledge on Antivirus tool like Crowdstrike.
- Knowledge in Bitlocker functionality.
- Knowledge on ITSM process and SLA (Incident & Service Task)
- Good Knowledge of Operating System – Installation & Troubleshooting (Windows 10/ 11, Server – Added advantage)
- Excellent analytical and problem-solving skills
- Minimum of 5+ years' experience as an IT support engineer or equivalent role – Excellent verbal and written communication skills
- Company
- Ubique Systems
- Location
- City of London, Greater London, UK
- Posted
- Company
- Ubique Systems
- Location
- City of London, Greater London, UK
- Posted