End User Compute Architect

Role: End User Compute Architect
Department: Digital Services
Grade: 7 (£39,975 - £47,416)
Responsible to: End User Compute Manager
Campus: Any (Belfast, Coleraine, Derry~Londonderry) (Hybrid)

(Full-Time, Permanent)

- ABOUT US -

We are a university with a national and international reputation for excellence, innovation, and regional engagement, making a major contribution to the economic, social, and cultural development of Northern Ireland.

Our core business activities are teaching and learning, widening access to education, research and innovation, and technology and knowledge transfer.

- THE ROLE -

The postholder will be responsible for leading the implementation, development, and management of new deployment methodologies and technologies that will enhance end user compute service provision, capabilities, and support mechanisms. They will be a technical specialist in cloud MDM/MAM technologies and provide technical design and architecture expertise relating to the management of the university's MDM devices. The postholder will work with significant autonomy and responsibility for the promotion and adoption of emerging technologies. Specific technical areas of responsibility will be assigned in which you are required to play a key technical specialist role. This will include providing technical support to incident and problem resolution as required, and the development, testing, and transition into operational use of enabling technologies and corresponding supported platforms.

- ABOUT YOU -

- Degree or postgraduate qualification in an Information Technology or Computer Science-related discipline or demonstrate an appropriate level and range of professional experience.
- Experience in the creation of automated processes to assist with OS deployments, patch management, software distribution and policy configurations in a networked desktop environment and/or mobile deployment.
- Demonstrable experience in at least three of the following areas: Cloud Mobile Device Management technologies (e.g. Endpoint Manager or Jamf Pro); MECM configuration, including image deployment, application packaging, and patch management; delivery of Desktop as a Service and/or VDI solutions incorporating modern cloud approaches, tools, and techniques; management of endpoint protection platforms, including anti-virus, anti-malware, and next-generation detection tools; and scripting experience, preferably PowerShell.
- Experience of end user compute service design, testing, operational delivery, and service monitoring.

Please find our employee benefits on our website.

Ulster University holds a Silver Athena SWAN Award in recognition of our commitment to advancing gender equality in higher education. You can read more about what this means on our University website. The University has a range of initiatives to support a family-friendly working environment, including flexible working.

The University is an equal opportunities employer and welcomes applicants from all sections of the community, particularly from those with disabilities. Appointment will be made on merit.