Business Change Manager

Following the merger of Trustmarque and Ultima, we've created one of the UK's most exciting technology businesses, bringing together over 1,400 talented people and a broad portfolio of cloud, AI, cyber security, digital transformation, and managed services capabilities.

As we continue our ambitious growth journey, we're looking for a Business Change Manager (Maternity Cover) to support the successful delivery and adoption of business and technology change initiatives across the organisation.

About the Role

As a Business Change Manager, you'll play a key role in ensuring change initiatives are delivered successfully while maintaining continuity across existing projects during this maternity cover period. Working closely with project teams, stakeholders and third-party suppliers, you'll provide hands-on project coordination, change management, business analysis and governance support to help deliver lasting business outcomes.

This is a varied and highly collaborative role where you'll bring structure, pace and clarity to change activity, ensuring projects are well managed, stakeholders remain engaged and change is successfully embedded across the business.

What You'll Be Doing

• Manage and coordinate business change projects from initiation through to successful delivery and transition into BAU.
• Maintain project plans, RAID logs, actions, milestones and governance documentation.
• Support effective handovers, ensuring project status, risks, decisions and dependencies are clearly documented.
• Produce project updates, Steering Committee packs, governance reports and decision papers for senior stakeholders.
• Drive stakeholder engagement, communications, training, business readiness and adoption activities.
• Facilitate workshops, gather business requirements and document current and future-state processes.
• Identify opportunities to simplify, standardise and improve business processes.
• Coordinate testing activities, including UAT planning, defect management and business acceptance.
• Work closely with internal teams and third-party suppliers to manage delivery, dependencies and issue resolution.
• Apply project and change governance standards while continuously identifying opportunities to improve ways of working.

What We're Looking For

• Experience delivering business and technology change projects across IT, Operations, HR, Finance or wider transformation programmes.
• Strong project management skills, including planning, governance, reporting and RAID management.
• Experience engaging and influencing stakeholders at all levels.
• Business analysis experience, including requirements gathering, workshop facilitation and process mapping.
• Knowledge of change management, business readiness and adoption activities.
• Experience coordinating testing, UAT and transition into BAU.
• Strong documentation skills.
• Excellent Microsoft 365 skills.
• Desirable:
• Knowledge of Lean, Lean Six Sigma, Prosci or ADKAR.
• Experience using Microsoft Project, Project for the Web, Microsoft Copilot or AI-enabled productivity tools.

Why Join Trustmarque Ultima?

• This is an exciting opportunity to join a business at a transformational stage of its journey.
• Play a key role in delivering meaningful business and technology change.
• Work across a wide range of transformation initiatives.
• Collaborate with talented colleagues and trusted partners.

Our Values

Everything we do is built around three core values:

Team – We achieve more together through collaboration, trust and mutual respect.

Excellence – We continually strive to deliver exceptional outcomes for our customers, partners and colleagues.

Empowerment – We give our people the freedom, support and confidence to make a real impact.

If you're looking for a role where you can help shape meaningful business change, improve the way teams work, and make a lasting impact while working alongside some of the best people in the industry, we'd love to hear from you.

Apply today and help shape the future of Trustmarque Ultima.