Senior Director Information Technology

Job Title: Senior IT Director

Location: Hybrid

Department: Information Technology

Reports To: Chief Operating Officer

Please note: we’d prefer candidates to come from the Digital Marketing Agency or Creative Agency space due to nuances and complexities around the business

About Us:

We are a fast-growing, award-winning digital marketing agency group delivering innovative, data-driven solutions for global brands. As we scale, we are looking for a visionary and hands-on Senior IT Director to lead our technology infrastructure and digital operations across all group companies.

Role Overview:

As Senior IT Director, you will be responsible for overseeing all aspects of IT strategy, systems, security, and infrastructure across the organization. You’ll play a critical leadership role in ensuring our technology supports operational excellence, creative innovation, and data integrity, while enabling seamless collaboration across geographically distributed teams.

Key Responsibilities:

• IT Strategy & Leadership
• Define and execute a scalable IT roadmap aligned with business goals.
• Lead the modernization and integration of systems across business units.
• Act as a strategic partner to senior leadership, enabling tech-driven decisions.
• Infrastructure & Operations
• Oversee network architecture, cloud environments, hardware, and software operations.
• Ensure high availability, performance, and resilience of all IT services.
• Standardize and optimize internal systems and workflows across the agency group.
• Cybersecurity & Compliance
• Own the organization’s cybersecurity end-to-end strategy— tech platforms, monitor, assess, and mitigate risks.
• Ensure compliance with data protection regulations (e.g., GDPR, ISO, SOC 2).
• Develop and enforce IT policies, disaster recovery, and business continuity plans.
• Service Management & Support
• Manage IT support functions, ensuring responsive and high-quality service to employees.
• Implement scalable helpdesk tools and processes as the organization grows.
• Vendor & Budget Management
• Evaluate and manage IT vendors, tools, licenses, and procurement.
• Develop and control the annual IT budget, tracking ROI and cost efficiency.

Skills & Experience Required:

• 8–12+ years in IT leadership roles, preferably in a creative or digital agency environment.
• Proven experience in cloud platforms (e.g., AWS, Azure), enterprise SaaS, and modern workplace tools (Google Workspace, Microsoft 365, etc.).
• Strong knowledge of cybersecurity frameworks and IT governance.
• Demonstrated ability to lead cross-functional IT teams and manage third-party providers.
• Excellent communication skills and a collaborative, solution-oriented mindset.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field.
• Industry certifications (e.g., CISSP, ITIL, PMP, Microsoft/AWS certs) are a plus.