Product Designer

Product Designer / Service Designer

Contract Length: 6 Months

Location: Remote

Day Rate: £350 Outside IR35 (LTD company needed)

Start Date: ASAP

We're looking for a Product Designer with strong Service Design capability to help redesign an end-to-end digital customer journey. You'll work alongside Product Management to understand customer needs, facilitate discovery workshops and produce interactive prototypes that shape future engineering delivery.

Key Experience Needed

Product Design
Service Design
Customer Journey Mapping
UX
User Research
Workshop Facilitation
Figma
Interactive Prototypes
Design Thinking
Stakeholder Workshops

Key Responsibilities

Map customer journeys
Facilitate workshops
Conduct user research
Build interactive Figma prototypes
Validate customer experiences
Collaborate with Product Management
Support discovery activities
Present concepts to stakeholders