Human Resources Lead

HR Lead

£600 per day (Umbrella)

Telford (Hybrid – 3 days on site)

Contract until end of Sep

Our client is currently searching for a HR Lead to join their team in Telford. Reporting directly to the UK HR Director and with a dotted line into the Head of the Market Unit, this is a pivotal leadership role within the UK HR function.

The successful candidate will shape and lead the Market Unit's people agenda, delivering a workforce strategy that aligns with business goals, supports client engagement, and ensures long-term organisational capability. This is a hands-on and strategic role requiring depth in transformation, workforce planning, talent management, employee relations, and stakeholder influence

Responsibilities

• Future Workforce Planning
• Lead the strategic workforce planning process for the MU, assessing how client demand, digital disruption, AI/automation, and market changes will impact workforce composition, skills, location strategy, and operating models.
• Define and implement flexible workforce models that support delivery excellence while enabling agility, cost-effectiveness, and innovation.

• Talent Attraction & Retention
• Develop and execute talent strategies that differentiate Capgemini in a competitive IT services market with a strong focus on critical skills, employer brand, EVP, and retention.
• Establish and manage a robust succession planning framework for business-critical and client-facing roles, ensuring leadership continuity and future readiness.

• Culture, Morale & Engagement
• Take ownership of employee experience, with a focus on improving morale, participation, and retention —particularly within a hybrid workforce.
• Partner with leaders to drive cultural alignment, inclusivity, and a sense of belonging across geographically distributed and functionally diverse teams.

• Client Engagement
• Act as a strategic HR partner on major client engagements, supporting bid activity, due diligence, and delivery mobilisation where workforce strategy and stability are key differentiators.
• Work with business leaders to ensure people-related risks and opportunities are managed proactively during transitions, restructures, or new contract awards.

• Leadership Coaching & Influence
• Provide expert coaching and challenge to senior leaders, supporting them to lead through complexity, ambiguity, and change.
• Foster a strong leadership culture by embedding consistent talent standards, feedback practices, and development frameworks.
• Employee Relations & Industrial Landscape Navigate a complex ER and industrial relations environment, including experience with trade unions, works councils, and employee forums
• Manage ER strategies that align with Capgemini values while supporting business change, transformation, and sustained employee trust.

• Diversity, Equity & Inclusion (DEI)
• Champion DEI across the MU, embedding it into talent, leadership, recruitment, and engagement strategies. Position DEI as a lever for innovation, client perception, and employee loyalty, with clear metrics and accountability.

• Data-Driven HR
• Leverage people analytics and dashboards to inform decisions, track progress, and demonstrate business value. Use data to anticipate risks, identify opportunities, and enable evidence-based decision-making across the HR and leadership community.

Skills and Experience:

• A strategic mindset with a hands-on approach to execution.
• Significant experience in a senior HR leadership role within complex, matrixed organisations — ideally in IT services or consulting.
• Strong business acumen and a proven ability to influence and coach senior leaders.
• Demonstrated success in driving change, building high-performing teams, and navigating complex employee relations landscapes.
• Deep expertise in talent management, workforce transformation, engagement, and culture-building.
• Strong understanding of the public sector or regulated environments is advantageous.
• Experience managing a population of 2,000+ employees, with a focus on agility, scalability, and business impact.
• High level of integrity, discretion, and commercial judgment.