Account Manager
Account Manager - Up to £55k + Commission Bonus - Remote (North of England & client visits expected)
A fast-growing SaaS provider for critical infrastructure is expanding its team. In this position you will play a key role in establishing and shaping the Account Management function.
What You'll Do
For more information and a confidential discussion, please get in touch.
A fast-growing SaaS provider for critical infrastructure is expanding its team. In this position you will play a key role in establishing and shaping the Account Management function.
What You'll Do
- Build trusted, long-term partnerships with key customers by gaining a deep understanding of their objectives and challenges.
- Lead structured customer review sessions to ensure clients are realizing full value from the platform.
- Proactively uncover and execute expansion opportunities, including upsell and cross-sell, through strategic account planning.
- Oversee renewals and reduce churn by identifying potential risks early and resolving customer issues promptly.
- 3+ years of account management experience with a proven background in either highways, traffic management, commercial landscaping or similar background.
- Demonstrated success in managing high-value or strategic accounts, improving retention, and generating revenue growth.
- Strong business acumen, with hands-on experience driving upsell, cross-sell, and managing renewals.
- Salary: Up to £55k + commission bonus
- Benefits: Comprehensive package
- Location: Remote (North of England & client visits expected)
For more information and a confidential discussion, please get in touch.