Apprentice Administrator
We are looking for an apprentice to join our Social Infrastructure business who revitalise homes and communities through the regeneration and maintenance of living spaces, breathing new life into neighbourhoods and ensuring homes are safe and compliant.
Role
You will join our resident liaison team, who are responsible for ensuring that strong communication links are built and maintained between the resident whose home we are working in, the client we are working on behalf of, and our operational site team who are carrying out the refurbishment work on properties.
Some of your key responsibilities will include supporting the team with:
- Dealing with enquiries from clients and customers via email, telephone calls and different systems
- Creating, maintaining and ensuring efficient handling of documentation
- Working closely with a range of colleagues and stakeholders including internal teams, site based colleagues, and client representatives to ensure our projects run smoothly
Training
- In order to fully develop in your role, you will be enrolled onto the Level 3 Business Administrator apprenticeship qualification with one of our training partners
- This learning pathway is delivered entirely remotely, and you will access online self-accessed or virtually delivered classroom sessions, and one-to-one support from your tutor or coach
- They will also meet regularly with you and your line manager to ensure you are progressing through your programme
- Upon successful completion of your programme, you will be ready to continue your career at United Infrastructure
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- SMART TRAINING AND RECRUITMENT LIMITED
- Working Week
- Monday- Friday, office hours (TBC).
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Sunday, 18th October 2026
- Start Date
- Monday, 30th November 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
- Non judgemental
Qualifications
- 5 including English & Maths GCSE, grade 4-9/C-A* or equivalent (Essential)
About the Employer
United Infrastructure
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.
Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas:
Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.
Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.