Apprentice Administrator
We are looking for an Apprentice to join our Telecoms business who connects people through fixed-line and wireless telecom infrastructure. You will join our Access and Outage team who are responsible for supporting operational delivery across multiple client sites.
Role
Some of your key responsibilities will include:
- Dealing with enquiries from clients and customers via email, telephone calls and different systems
- Creating, maintaining and ensuring efficient handling of documentation
- Working closely with a range of colleagues and stakeholders including internal teams, field engineers, and client representatives to ensure our projects run smoothly
Training
In order to fully develop in your role, you will be enroled onto the Level 3 Business Administrator apprenticeship qualification with one of our training partners. This learning pathway is delivered entirely remotely, and you will access online self-accessed or virtually delivered classroom sessions, and one-to-one support from your tutor or coach. They will also meet regularly with you and your line manager to ensure you are progressing through your programme.
Upon successful completion of this programme, you can continue your development and progression with United Infrastructure.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- RIVERSIDE COLLEGE
- Working Week
- Monday - Friday, times to be confirmed.
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Sunday, 27th September 2026
- Start Date
- Monday, 19th October 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
Qualifications
- incl English and Maths GCSE, grade 5 x grade 9-4/A*-C (Essential)