Digital Services EUC Logistics Support Officer - Band 4
Job summary
We are seeking a highly organised and customer-focused Logistics Support Officer to support the delivery of Digital Services across Lincolnshire Community and Hospitals NHS Group (LCHG).
The successful candidate will be responsible for the day-to-day management of IT equipment logistics, asset tracking, stock control, and deployment coordination. Acting as a central point of contact for logistics activities, you will ensure the efficient delivery, collection, assignment, and disposal of digital devices while maintaining accurate records within the organisation's asset management systems.
You should possess:
- Strong administrative and organisational skills.
- Experience using computerised systems for asset, stock, or service management.
- Excellent customer service and communication skills.
- Good knowledge of Microsoft Office applications.
- The ability to work independently and manage your own workload.
Main duties of the job
Key Responsibilities
- Manage the receipt, storage, distribution, collection, and disposal of IT equipment.
- Maintain accurate asset and stock records within the Asset Management System and CMDB.
- Coordinate equipment deployments, collections, and service requests, working closely with technical teams and end users.
- Support the management and replenishment of local emergency stock locations and device provisioning services.
- Monitor stock levels, undertake audits and inventories, and identify replenishment requirements.
- Provide excellent customer service, resolving logistics queries and escalating issues where required.
- Assist with service improvements, process development, and compliance with Digital Services procedures.
- Support project and business-as-usual activities through effective logistics planning and coordination.
About us
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Qualifications
- 4 GCSEs Grade C or equivalent.
- Diploma level qualification in a computing related field and/or equivalent professional experience and evidence of on-going personal development.
- Advanced ECDL or equivalent knowledge
- Formal ICT related qualification or equivalent level of ICT experience.
- Customer Service Qualification.
- EDCL or Equivalent
Previous Experience
- A working knowledge of PC's, Microsoft operating systems and software.
- Experience of working in a busy Digital Environment
- Some experience of providing support of PC users.
Evidence of Particular
- Knowledge of configuration/installation of PC applications, peripherals and hardware.
- Proficient in using Windows
- Proficient in using Microsoft Office and other Desktop applications
- Good verbal and written communication skills.
- Knowledge of Windows, Apple and Android endpoints
- Knowledge of MDM including Apple Business Manager & Intune.
- Knowledge of Microsoft 365
Specific Requirements
- Methodical approach to work following set guidelines.
- Ability to work on own initiative and as part of a team.
- Strong customer service orientation.
- Ability to travel across sites/ county.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Lincolnshire Community and Hospitals Group
Fen Lane,
North Hykeham, Lincoln
LN6 8UZ
United Kingdom
Employer's website
https://www.ulh.nhs.uk/