Project Information Systems Manager

At United Utilities, we’re on a mission to create a stronger, greener, healthier North West, and we’re looking for a visionary Project Information Systems Manager to drive the technology and tools that make our projects thrive.

This is your chance to influence how an entire organisation creates, shares, and manages information across the full lifecycle of our capital programme and to ensure our project ecosystem is always one step ahead.

As our Project Information Systems Manager, you’ll be the technical leader behind our project lifecycle information ecosystem. You’ll steer its roadmap, shape its evolution, and make sure it performs brilliantly day-to-day.

You'll also be the key link between United Utilities and our technology vendors, guiding system improvements, championing innovation, and making sure we get maximum value from every tool in our ecosystem.

You’ll play a central role in how we deliver projects by:

• Ensuring our project lifecycle information ecosystem is easy to use, scalable, adaptable and secure for all capital projects.
• Managing a small team of technical specialists, ensuring all user queries hit their SLA with confidence and efficiency.
• Owning vendor service performance and partnering with suppliers to resolve issues and drive improvements.
• Overseeing system housekeeping so that:
• every user enjoys a consistent, high-quality experience
• licences and access are always current
• usage insights are monitored to unlock commercial value
• Document risks and controls whilst maintaining a clear issues log and delivering targeted improvement plans.
• Assessing vendor roadmaps to ensure our tools stay fit for the future.
• Translating system requirements into actionable upgrades and enhancements.
• Keeping a finger on the pulse of industry trends, spotting opportunities to adopt new technologies and smarter ways of working.
• Representing United Utilities at key industry events and vendor webinars.
• Managing all training materials and ensuring teams have the right training plans in place.
• Driving lessons-learned across the full project lifecycle and all cross-functional teams.
• Working closely with our Digital Design Lead and external partners to strengthen integration with design applications and industry BIM ways of working.
• Escalating risks and issues swiftly to the right leaders.
• Leading and developing a team of Project Information Systems Administrators.

You’ll be a trusted expert with:

• Proven experience of line managing a team of specialists and unlocking their potential to support a high performing team culture.
• A strong technical understanding of project information lifecycle systems, including Common Data Environments (ProjectWise / Bentley Infrastructure Cloud or similar) and BIM-related applications.
• Hands-on experience applying industry recognised information management / BIM standards.
• Practical knowledge spanning the full project lifecycle.
• Strong relationship-building skills, with the confidence to influence at all levels
• A results-driven mindset focused on meeting and exceeding KPIs and SLAs.
• Sharp analytical skills and the ability to translate complex technical insights into clear, actionable messages for the business.

• 26 days annual leave, rising to 30 after four years, plus 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution
• Performance-related bonus of up to 10.5% plus recognition awards
• A company-funded healthcare plan for your wellbeing
• Flexible working — with three days per week on site to support collaboration, especially as you settle into your new role

United Utilities keeps the North West flowing — providing high-quality water in a way that supports communities, protects the environment, and strengthens the regional economy. We’re proud to be ranked #11 in the Inclusive Top 50 UK Employers, and we celebrate diversity, innovation, and personal growth.

We’re committed to building a workplace where everyone can thrive — whether you join a passionate project team or connect with our networks across the business, you’ll find a place where you can grow, contribute, and truly belong.