Technical Business Analyst
Technical Business Analyst
Salary: £45,974 Location: Lingley Mere, Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Work Type: Hybrid (3 days per week in office) Hours: 37 hours per week Contract: Permanent, Full Time
United Utilities keeps the North West flowing. As a FTSE 100 organisation with a clear purpose to deliver great water for a stronger, greener and healthier region we’re investing in people, technology and innovation to shape a sustainable future for our communities.
We’re proud of the culture we’ve built: one that champions diversity, supports personal growth, and empowers our people to bring their best selves to work. Join us, and you’ll be part of a collaborative, forward-thinking organisation where your contribution genuinely matters.
Why Join Us?
We offer a comprehensive benefits package that reflects the value you bring:
- 26 days annual leave, rising to 30 days with service, plus 8 bank holidays
- Competitive pension scheme with up to 14% employer contribution
- Up to 7.5% performance-related bonus
- Company-funded healthcare plan
- MyGymDiscounts – up to 25% off gym memberships and digital fitness
- Best Doctors, Salary Finance & Wealth at Work programmes
- Discounts, deals and the EVolve car scheme
- Employee Assistance Programme & mental health first aiders
- ShareBuy scheme
- MORE Choices flexible benefits
- Enhanced parental leave
- A workplace where health, safety and wellbeing truly come first
The Role
As a Technical Business Analyst, you’ll play a key role within our Technology Services team, helping us deliver change that makes a real difference across United Utilities.
You’ll work closely with project teams, technical specialists and business stakeholders to understand needs, shape solutions and ensure that change is delivered effectively, efficiently and with clear business value.
This is a fantastic opportunity for someone who enjoys solving problems, improving processes and working at the intersection of technology and business.
What You’ll Be Doing
- Embedding our Health, Safety and Wellbeing framework into everything you do
- Building a deep understanding of the business areas you support to ensure solutions are fit for purpose
- Developing strong working relationships with project teams and stakeholders
- Selecting and applying the right analysis techniques for each situation
- Managing the full requirements lifecycle from discovery through to implementation, and embed into business as usual
- Working with the NIS Compliance Manager to shape and prioritise compliance requirements
- Support annual CAF (Cyber Assessment Framework) submission process
- Analysis, evaluation and impact assessment of new regulatory requirements
- Producing clear, high-quality documentation such as:
- Process maps
- Impact assessments
- Gap analyses
- Business models
- User stories & use cases
- Options appraisals & feasibility studies
- Functional and non-functional specifications
- Assessing financial, cultural, technological and organisational impacts of change
- Supporting project planning and progress reporting using recognised project management techniques
What We’re Looking For
- Relevant experience in business analysis or a related discipline
- Working towards (or willing to work towards) a recognised qualification such as BCS, IIBA or ISEB
- Strong understanding of business processes and the requirements lifecycle
- Experience applying a range of business analysis techniques
- Ability to work across multiple business areas and functions
- Confident facilitator, able to lead workshops with stakeholders at all levels
- Ability to evaluate and articulate the wider impacts of change
- Working knowledge of project management principles (APM Intro desirable)
Ready to Make an Impact?
If you’re passionate about using technology and analysis to drive meaningful change and you want to be part of an organisation that invests in your development and wellbeing, then we’d love to hear from you.