Access Manager
Job summary
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Job Title: Access ManagerContract Type: Fixed TermFixed Term Contract End Date: November 2027Purpose for Fixed Term: Secondment
Under current Home Office rules, this role is not eligible for Skilled Worker visa sponsorship.
Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.
Main duties of the job
This is an exciting opportunity to join our team in Cancer Care as Access manager on a 12 month secondment.
As part of our team, you will be responsible for delivery of local and national access targets for the Care Group, ensuring all activity within the care group is delivered within agreed Trust and government waiting time targets. You will also be responsible for interpretation and implementation of the Trusts access policy.
You will report to a member of the Care Groups operational management team.
About us
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
Job description
Job responsibilities
ResponsibilitiesIn this role, your key responsibilities will include:- Delivery of local and national access targets across the Care Group- Ensuring activity within the care group is delivered within agreed Trust and government waiting time targets including RTT and Cancer Performance targets.- Interpretation and implementation of the Trusts access policy for the care group
What experience/skills are needed- Please see person specification
Person Specification
Qualifications / training required
- Degree or equivalent experience or training
- Good knowledge of a range of administrative systems and processes
- Proven skill in utilisation of data analysis IT systems and Microsoft office packages
- Wide breadth of speciality knowledge in relation to access activities
- Experience of developing programmes/systems that monitor and improve efficiency or safety in a healthcare environment
- Evidence of continuing professional development
- Evidence of project/programme management.
Previous or relevant experience necessary
- Significant operational and service management experience within a Health setting.
- Detailed specialist knowledge of health service and trust policy in relation to access and nationally agreed targets
- Proficient knowledge of all hospital computerised patient management systems
- Experience of dealing with non routine and complex problems, chasing progress and ensuring appropriate resource management
- Working in a collaborative multidisciplinary environment.
- Ability to collaborate and contribute to cost improvement and service improvement projects
- Experience of working directly with colleagues, commissioners, patients and their families in responding to complaints or queries related to access to services
- Able to demonstrate evidence of effective financial management.
- Experience of developing user/carer involvement.
- Experience of complex change management.
- Skills/experience of working with senior clinicians.
Aptitudes and skills required
- Able to work independently with minimum supervision to analyse current processes and develop monitoring systems
- Articulate with highly developed communication skills with the ability to network and build relationships at all levels, including interpersonal skills, liaison and negotiation skills.
- IT skills and ability to develop these skills further
- Ability to prioritise work and adapt to changing deadlines
- Able to demonstrate attention to detail and accuracy in working with complex data and issues
- Polite and sympathetic with patients/families when raising concerns
- Motivated and motivational
- Team player
- Ability to work with others and to share knowledge and skill as required
Trust Values
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
University Hospital Southampton NHS Trust
Address
Southampton General Hospital
Tremona Road
Southampton
SO16 6YD
United Kingdom
Employer's website
https://www.uhs.nhs.uk/home.aspx