IM&T Trainer and Tester
Job summary
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
Role Summary
The post holder will be a source of knowledge on all matters relating to the development of the Trust's Electronic Patient Record (EPR System) Education and Training Strategy and ensure that there is on-going training and support of core systems and integration of newly developed systems to support the delivery of patient care. The post holder will be required to plan, design, deliver and review training content and research new technology to support the delivery of training. In addition, the post holder will be required to test newly developed applications as part of the EPR and other development programmes, post holder will also on occasion be required to work across other sites of UHNM.
Main duties of the job
Taking input from and working with the ICT Senior Operational Services Manager help produce awareness programmes focussed around electronic patient records and other corporate IT systems.
Provides / communicates complex information to groups to non ICT staff including patient care pathways and data quality issues.
In conjunction with the ICT Senior Operational Services Manager, liaise with the EPR system supplier in the delivery of detailed, particle solutions to the EPR training needs of each EPR phase of implementation.
To work closely with the ICT Service Desk on user issues and problem resolution and to provide cover when required.
To ensure effective communication within ICT teams, the Trust and third parties.
To support the development and implementation of the Trust ICT Training Strategy that maintains the ICT training and education needs of all UHNS (University Hospital of North Staffordshire) and Local Health Economy staff.
To improve users confidence in the use of computer software, being empathetic to a variety of new and experienced learners needs.
To ensure effective communication within ICT teams, the Trust and third parties.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
To support the development and implementation of the Trust ICT Training Strategy that maintains the ICT training and education needs of all UHNS (University Hospital of North Staffordshire) and Local Health Economy staff.
To improve users confidence in the use of computer software, being empathetic to a variety of new and experienced learners needs.
Help to implement and improve processes and procedures within the team allowing strong service focused deliverables.
Design both appropriate tailored solutions and a core curriculum, to meet the identified learning needs of diverse groups of staff at all levels using a variety of teaching strategies to satisfy a range of learning styles, to ensure equal opportunity of learning and successful learning outcome in line with the divisional requirements, via the ICT Senior Operational Services Manager.
Provide support and advice on EPR and other ICT training issues to the Trust, to be responsible for the assessment of the impact of new software releases / additional functionality on existing processes, ensuring the best use of corporate information technology systems within the workplace, influencing changes to working practices where a need is identified, to help the Trust realise the benefits of the investment it is making in these systems.
To develop an in depth understanding of EPR and its components and any other corporate system.
To establish standards and common approaches to EPR and other systems training across the UHNS and CHCT.
Effective innovation methods of delivering training and research and consideration of complimentary alternative solutions, Objectives and standards to be met.
Evaluating training and its organisational impact, Provide train the trainer support and guidance to any seconded divisional training staff, Use judgment and expertise to identify appropriate and timely solutions to Trust user problems.
Person Specification
Trainining Experience
- Essential Qualifications
- GCSE / A Level or Qualification in relevant area
- Knowledge, Skills, Training and Experience
- Experience working within ICT showing experience of systems, support, development and training. oAnalysing the training needs of staff oExperience of working with an Electronic Patient Record (EPR) System oDesigning appropriate training programmes and resources oDelivery training to diverse staff groups. oInfluencing the application of IT to working practices oExperience of managing small projects
- Understanding of NHS IT environment and knowledge of ITIL (IT Information Library)
IT Knowledge
- Presentation of technical functionality to a non-technical audience
- Identification of problems and solutions
- Communicate at all levels
- Ability to work across organisational and professional boundaries
- Excellent verbal and written communication skills
- Understanding of Blended Training approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke University Hospital
Newcastle Road
Newcastle Under Lyme
ST4 6QJ
Employer's website
https://www.uhnm.nhs.uk