EPR Workflow Owner
Job summary
An exciting new job opportunity has become available to support in the development, implementation, and optimisation of the Trust's Electronic Patient Record (EPR) and wider digital systems which in turn contribute to the delivery of the Trust's Digital Strategy and Outpatient Transformation Programme. The role will have a particular focus on the ongoing development and expansion of the Patient Portal and other patient-facing digital solutions which enhance patient experience and support service transformation.
The post holder will play an active role in the configuration, testing, implementation, and continuous improvement of digital system functionality, working collaboratively with clinical, operational, technical, and external stakeholders to ensure solutions meet organisational, operational, and patient needs. They will support the delivery of projects aligned to the Digital Programme and Outpatient Programme Board, ensuring successful implementation of new functionality and continuous optimisation of existing digital services.
In addition to the above the role requires strong analytical skills to produce, interpret, and present complex data and reports that inform decision-making, measure performance, identify trends, and support service improvement. The post holder will provide meaningful insights and recommendations to stakeholders, contributing to the development of business cases and the prioritisation of future digital initiatives.
Main duties of the job
In addition to some of the duties already outlined in the Job Overview the post will also include but not limited to the following duties:
Working across multidisciplinary teams, the post holder will identify opportunities to maximise potential of the Trust's EPR and associated digital applications, with a particular emphasis on expanding Patient Portal functionality and increasing digital engagement for patients. This will include supporting system configuration, process redesign, user adoption, and the implementation of new digital capabilities that improve outpatient pathways and wider patient care.
The post holder will be expected to apply technical expertise in system configuration, possess a sound understanding of outpatient and patient pathway processes, and utilise project management principles to coordinate and deliver multiple digital workstreams. They will support the successful delivery of strategic digital transformation initiatives, ensuring solutions are aligned with organisational objectives, national priorities, and best practice.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description
Job responsibilities
- Provide specialist advice to clinical and administrative staff to ensure clinical digital system support for the business processes of the organisation and wider health community, especially where they directly impact patient care.
- Identifying the change created through the introduction of new clinical digital system and support staff through this. Develop business process change action plans for key areas of work, highlighting any resource requirements or change in staff roles and identifying the associated benefits and risks.
- Work across specialties and services to achieve maximum benefits from all available clinical digital systems throughout the patient pathway. To include working across the healthcare community in partnership with other organisations to improve services.
- Apply in-depth clinical and operational experience and knowledge to the development of future processes which optimise the available clinical digital solutions
- Escalates risks and issues associate with the introduction of new clinical digital systems as appropriate within ICT services.
- Act on own initiative to identify future opportunities for service development and improvement.
- Direct, motivate, plan, and monitor the work within the designated area of responsibility in order to achieve project plan timescales.
- Work in accordance with Prince 2 principles and actively monitor the project plan working with the Programme/Project/Change Manager.
- Participate in the development, analysis, evaluation and testing of clinical digital system both locally and regionally where appropriate.
- Lead and facilitate relevant demonstrations and workshops for key members of staff affected by projects, encouraging discussion and debate on key issues.
For further details of the role please see the attached job description.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Person Specification
Qualifications
- oDegree level education or equivalent in a relevant subject or demonstrable significant relevant experience oDegree or willingness to undertake
- oPrince 2 Foundation
Experience
- oAbility to successfully manage people and change oExperience of implementing IT systems oExperience in successfully challenging established working practices and opinions oLiaison and negotiation at a senior level with a wide range of internal and external stake holders oPrevious experience and knowledge of developing requirements into system configuration and service output oIT training experience oIn depth experience in a role working at a senior level with information systems including Patient Information Systems
- oExperience in HR and Management Related Issues oResource Management
Knowledge
- oHighly computer literate, with significant knowledge of Cerner Applications oA sound knowledge of professional policies and procedures oKnowledge of clinical supervision and staff development
- oA good understanding of current issues relating to the NHS oExperience in Policy/Service Development
Skills
- oPatient focused oExcellent communication skills oIT skills oAble to prioritise and meet deadlines effectively oGood management of own and others time oAble to use initiative and make decisions oAnalyses problems and implements effective and appropriate solutions oEffective process and project management skills with the ability to handle multiple stakeholders various tasks
Commitment to Trust Values and Behaviours
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk