Population Health Management (PHM) BI Manager
Job summary
The post holder will be joining our Performance & Informatics (P&I) department who are well respected and the largest of our corporate services. The P&I portfolio encompasses Business Intelligence & Informatics, Corporate Performance, Information Systems Development, Analytical Development, Clinical Coding, Data Quality, Patient Access and Cancer Services.
The post holder will be responsible for the design and provision of population health business intelligence, to support service planning, redesign and transformation to improve population health and reduce health inequalities. They will directly line manage a team of BI analysts to lead the improvement and use of information around Elective, Cancer and Urgent and Emergency Care throughout the Trust and with external stakeholders, which will also inform the provide valuable insight across the PHM/Healthy Hospital programme.
This is a senior post within P&I and therefore the successful candidate will be expected to work to their own initiative, providing high level information analysis, systems development and investigation, but also have the skills and expertise to interpret, articulate and create population health and health inequalities insight to inform and drive organisational decision making.
The post holder will be accountable for the PHM analytics and intelligence provided to Strategy and Transformation, Research and Development, Service Delivery, Group Management and Clinical Teams.
Main duties of the job
- Lead the development of a PHM intelligence function within the Trust, working with P&I Analysts and Strategy and Transformation colleagues on key PHM and health inequalities programmes, contributing to the "left shift" of services from acute to community, and from treatment to prevention.
- Accountable for the design, development and implementation of new data collection systems to process and deliver PHM data and information as required.
- Carry out complex analysis to support Trust staff at all levels, provide expertise in PHM and offer guidance and interpretation to ensure analysis is both appropriate and useful. Produce comparisons, trends, summary and narrative and investigate any areas requiring further analysis. Ensure analysis methodology is documented and a systematic approach is taken, whilst highlighting challenges in data quality, completeness and/or interpretation of management information as appropriate.
- Accountable to produce population health and health inequalities information and intelligence to support strategy and transformation teams in the development and transformation of services including Neighbourhood Health, Healthy Hospital, Integrated Urgent Care Review, Long Term Conditions, Winter Planning etc.
- Take an information lead in the implementation of national requirements and management of associated reporting. Ensure that Trust stakeholders are aware of the relevant guidance.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description
Job responsibilities
- Work with analysts and BI teams within the wider ICS to bring together information from multiple sources to create a coherent picture of population health need and demand.
- Produce appropriate forecasting using modelling and statistical techniques involving a variety of data currencies such as waiting lists, demographics and activity, including the production of detailed monthly profiles and plans, updating and refining analytical models as required.
- Utilise experience, knowledge, judgement and skills to develop and improve information reporting systems for operational and strategic monitoring of patient based information in line with National data requirements and definitions. This will be achieved using a variety of reporting tools and a combination of advanced procedures in MS Excel, Access and SQL Server.
- Take a strategic view of NHS information requirements and influence and support the introduction and implementation of new working practices, across the Trust. Ensure that changes are measurable and contribute to the development of the supporting policies and procedures as appropriate.
- Take an active role in the development and production of detailed reports to fulfil requests or identified needs of Trust Managers, clinicians and operational staff, including the establishment and maintenance of routine population health reporting through the Trusts BI system.
- Provide advice and specialist knowledge to define Trust wide and external PHM information requirements and establishing appropriate reporting mechanisms.
- Be proactive in the initiation of information analyses, suggesting information reports, scenario modelling, interpretation and forecasting trends, providing analysis and advise on information for future programmes of work and service delivery.
- Summarise complex data sets and information and present findings to various technical and non-technical groups including delivering formal presentations to large groups where necessary.
- Monitor best practice developments nationally and internationally in the use of intelligence to support PHM, including the use of forecasting, modelling and predictive analytics, and proactively promote the use of relevant best practice across the Trust and ICS.
- Ensure that there is a continual provision of a high level of customer service.
- Support the Head of Business Intelligence and the Trusts Public Health Consultant in placing financial bids to the ICB and external agencies to secure funding for scaling the provision of PHM/Healthy Hospital programmes, and have the commercial acumen to utilise funding in line with budget responsibility.
- Ensure that Information Governance and Data Protection are adhered to in relation to the provision of information.
- Ensure line management responsibilities are delivered in line with Trust policy, whilst developing plans to attract and retain the best staff within the discipline in order to build as strong a team as possible.
- Work with other members of the team to assess and develop improved working practices and make changes as necessary.
- Participate in both Trust and P&I meetings and training where required.
For further details of the role please see the attached job description.
The interviews are likely to be conducted in early September (Date tbc).
Please note that the interview will be conducted in person. No remote interview can be entertained.
Secondment will be considered for internal candidates If you are successful after interview, you must obtain approval from your current line manager to accept the offer.
Person Specification
Qualifications
- QualificationsoDegree or equivalent in a statistical or information related subject, or equivalent oEducated to Masters level or equivalent commensurate work experience oIMT QualificationoInformation management qualification. oStatistical qualification. oAny public health / population health qualification or training
- oInformation management qualification. oStatistical qualification. oAny public health / population health qualification or training
Experience
- ExperienceoExperience in health service informatics at a senior level oSignificant experience gained in information analysis within a large and complex organisation oSpecialist experience in systems interrogation, relational databases and spreadsheet analysis including writing complex queries in MS Access/SQL or other relational databases oSpecialist experience of collecting, analysing and interpreting data oExperience of working with and advising stakeholders, such as, clinicians and managers, on the use and understanding of data and the training of BI tools where necessary oRelevant experience of providing an information service at senior managerial level oExperience of setting up and implementing internal processes and procedures oExperience of managing and leading staff oExperience of working with senior managers and clinical professionals. oExperience of working with business units/services to support the planning and service delivery. oProven successful development of information solutions to complex service issues oExperience of supporting complex programmes of work and measuring and reporting progress of these.oNHS Acute Trust Informatics background oPopulation Health Management approaches oUse of statistical packages and/or forecasting and modelling. oUse of Hospital Patient Information Administration Systems. oExperience of using Benchmarking resources e.g. Telstra Health and Model hospital. oExperience of training staff in use of PC packages. oData Visualisation - Power BI, Tableau
- ExperienceoExperience in health service informatics at a senior level oSignificant experience gained in information analysis within a large and complex organisation oSpecialist experience in systems interrogation, relational databases and spreadsheet analysis including writing complex queries in MS Access/SQL or other relational databases oSpecialist experience of collecting, analysing and interpreting data oExperience of working with and advising stakeholders, such as, clinicians and managers, on the use and understanding of data and the training of BI tools where necessary oRelevant experience of providing an information service at senior managerial level oExperience of setting up and implementing internal processes and procedures oExperience of managing and leading staff oExperience of working with senior managers and clinical professionals. oExperience of working with business units/services to support the planning and service delivery. oProven successful development of information solutions to complex service issues oExperience of supporting complex programmes of work and measuring and reporting progress of these.oNHS Acute Trust Informatics background oPopulation Health Management approaches oUse of statistical packages and/or forecasting and modelling. oUse of Hospital Patient Information Administration Systems. oExperience of using Benchmarking resources e.g. Telstra Health and Model hospital. oExperience of training staff in use of PC packages. oData Visualisation - Power BI, Tableau
Knowledge
- oIn-depth knowledge and practical application of general information requirements and definitions in the NHS. oUnderstanding of current NHS strategies, vision and policies and how they affect information gathering and dissemination. oKnowledge and practical understanding of statistical techniques and application. oKnowledge of data architecture, infrastructure and relational database theory/application oKnowledge of Health Inequalities and Population Health Management approaches oUnderstanding of information security and legislation surrounding confidentiality e.g. Data Protection Act 1998 and the Freedom of Information Act 2000
- oKnowledge of Hospital PAS, NHS standard dataset and Benchmarking oStatistical analysis skills
Skills
- SkillsoAbility to analyse and interpret complex information oAbility to analyse data and to model trends in order to draw conclusions and assist decision-making oExcellent numeracy and literacy skills oExcellent oracy with the proven ability to present and explain working methods and complex analysis to technical and nontechnical staff oSelf-starter with the ability to work under own initiative to achieve their objectives without supervision, as well as within a team oInnovative and imaginative in resolving problems oStrong time management skills and ability to deliver accurate work within strict timescales oHave a logical and systematic approach to work, and ability to work accurately to strict deadlines oAbility to concentrate for long periods of time with frequent interruptions oAbility to prioritise own and workload of others oGood communication and interpersonal skills oApproachable and Collaborative. oAble to establish and maintain working relationships with colleagues from a variety of professional and organisational backgrounds oProactive approach oAbility to manage a budget for their department and to work alongside colleagues on analysis of budgets when necessary.oWork across Organisational boundaries oUnderstanding of Commissioner and Provider information requirements oChange management skills, able to implement change effectively oForward thinking and strategic outlook oInterest in self-development and the development of others.
- oWork across Organisational boundaries oUnderstanding of Commissioner and Provider information requirements oChange management skills, able to implement change effectively oForward thinking and strategic outlook oInterest in self-development and the development of others.
Commitment to Trust Values and Behaviours
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk