Discharge Support Officer

Job summary

An exciting opportunity has arisen to join an dynamic forward thinking Discharge and Transfer Team. We are looking for enthusiastic and motivated team players with excellent communication, problem solving and organisational skills.

If you want to grow your discharge skills and knowledge in a supportive team then this is an ideal opportunity.

You will work alongside the Discharge and Transfer leads and ward teams to provide support and advice on discharge.

This role includes completing referrals to other services, working to tight deadlines and communicating with patients, families and the wider MDT.

Being a point of contact with both the ward team, patients and families is vital to help reduce the length of stay for patients.

Main duties of the job

• To provide support in order to facilitate and drive the safe, effective and timely transfer of patient carefrom the Trust to the most appropriate setting to meet the needs of the patient.
• To take active steps to reduce the number of patients whose further care is delayed
• Liaise with Community Care Coordinators, Primary care, Registered Nurses, Doctors, Therapy Services, Home to Assess Team and any other members of the multidisciplinary team to provide a proactive and continuous process of discharge planning.
• Assist with training and support to the multi- disciplinary team in relation to updating the Ward Interactive Whiteboard system
• Act as the main point of liaison between Ambulance providers and the Trust

Closing date of applications: 23 September 2026

Interview date: 7 October 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4 th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.