Pathway Support (Waiting List)

Job summary

We are currently advertising for a Pathway Support position within the Breast Units at Derby and Burton.

Responsibilities of this role will include administration and clerical support for the South Derbyshire and South East Staffordshire Breast Screening and Symptomatic Services. This will involve reception duties, clinic preparation and office duties associated with the breast service.

The Breast Service is delivered across South Derbyshire and South East Staffordshire with static Breast Units at the Royal Derby Hospital and Queens Hospital Burton. The role will involve working at both Derby and Burton Breast Units depending on service need.

Main duties of the job

Applicants must be confident communicators with the ability to liaise with colleagues and patients. Essential qualities are strong organisational/time management skills with the ability to multi-task and work under pressure. Flexibility is required as the post holders will be required to work in either location and meet differing clinic session times.

Applicants should have demonstrable experience of working in a busy outpatient environment or have call handling experience. Applicants must be experienced in using IT systems and/or appointment systems, with a sound understanding of appointment/waiting list management.

Core skills/qualifications include: educated to English Language and Mathematics at O' level/GCSE level, IT literacy, good written and verbal communication skills, the ability to work as part of a team and individually, with minimal supervision.

Closing date of applications: 31st August 2026

Interview date: 11th September 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

  • Development opportunities, both professional and leadership development
  • On-going support from recruitment to when you join our team and beyond.
  • Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

  • We see on average 4810 OP appointments a day.
  • We are the 4 th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.
  • UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Person Specification

Education, Training and Qualifications CPD Requirements

Essential
  • Good standard of English GCSE or equivalent

Experience & Knowledge

Essential
  • To be able to demonstrate previous customer service experience
  • To be able to demonstrate good IT skills including the use of Word and Excel
  • To be able to demonstrate recent knowledge and understanding of administrative procedures
Desirable
  • Previous Experience of Clinic/Note Prep
  • An understanding of the 18-week RTT process
  • Knowledge of the Trust's Patient Access Policy

Skills

Essential
  • To be able to demonstrate good organisational skills and proven accuracy
  • To be able to demonstrate the ability to work to deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby & Queens Hospital Burton

Belvedere Road

Burton

DE13 0RB

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/



Job Details

Company
University Hospitals of Derby and Burton NHS Foundation Trust
Location
Burton, DE13 0RB, United Kingdom
Salary
£25272.00
Posted