Senior Information Analyst

Job description

Job responsibilities

• Development of reports and new analytical solutions to effective monitor key performance target

• Analysis and interpretation of data and statistical models, and preparation of written reports and dashboards summarising results, across a range of patient activities and performance reporting

• Monitoring and reporting key national returns. Ensure that mandatory external returns are submitted on time and are fully validated.

• Contribution to the ongoing development of information systems enabling efficient and intelligent access to performance information. Contribute to the development and enhancement of the Data Warehouse reporting environment and other information reporting tools and techniques. Identifying area of weakness in availability and/or delivery of information and suggesting potential strategies for resolution.

• Be responsible for providing information that is critical to the Trust achieving key performance standards. They will report Trust-wide and CMG specific data across a range of measures.

• Extract and analyse data and develop reports that are accurate and timely. Working closely with customers, often at senior management level, to ensure that information is fit for purpose. This will involve a detailed and expert knowledge of the Trusts Data Warehouse and advanced analytical techniques.

• Advise corporate and CMG management of key performance issues and provide feedback to ensure achievement of objectives. Alert potential breaches of standard to Senior Managers which may have serious implications to the Trust and suggest strategy for resolution.

• Support CMG leads and Business Intelligence Specialists through tailoring reporting solutions and advice to help meet their business requirements.

• Coach on the analysis and interpretation of the information and how to use it to guide decision making, advising on issues of data standards and quality as necessary.

• Create and develop good working relationships with senior and middle managers in the Clinical Management Groups, Corporate Directorates and with external stakeholders.

• Introduce new analytical techniques, coaching staff at all levels within the organisation in acquiring new skills and knowledge to enable effective use of information. This will involve the use of analytical tools, such as SPC.

• Maintain an excellent all-round knowledge of up-to-date NHS Data Standards.

• Support the development of a culture of performance management across the Trust and where appropriate, raise awareness of the service provided by the Information Team.

• Monitor UHL performance position against targets on an on-going basis, giving feedback to senior managers to ensure achievement. As a lead specialist, attend management meetings for the purpose of supporting managers with the sourcing, interpretation, and analysis of information to aid the achievements of their targets.

• Work with the Communications department and other departments to ensure that accurate and relevant information regarding the Trusts Performance is available for all relevant parties (FOIs, GPs, patients etc).

• Make maximum use of the Intranet Report Library, SharePoint ,QlikSense or PowerBI as tools for publishing information internally (and potentially externally).

• Develop, maintain, and make accessible documentation of procedures and processes carried out by the Information Team to support data accreditation and facilitate team working.

• Ensure that the Trust Board and other corporate bodies within the organisation receive timely, accurate and relevant information and analysis on Trust performance in key performance indicators. Produce and develop the Trusts Performance Report and other reports for the Trust Board and Trust Executive.

• Produce and submit regular information to fulfil Trust mandatory requirements, resolving any queries as necessary. This includes quarterly waiting list and other crucial performance monitoring returns to the Department of Health e.g. weekly Access return, weekly Sitrep and annual returns.

• Produce regular information to meet the commissioning, performance and statutory monitoring requirements of CCGs, the Trust Development Authority and the Department of Health.

• Assist with the production of both regular and ad-hoc information to support Clinical Governance and clinical audit and research within the trust.

• Ensure robust processes for data collection and effective validation is in place.

• Support senior finance and commissioning managers in developing and providing sophisticated information that has huge financial significance associated with it e.g. high cost and specialised services, Payment by Results, Reference costs etc.

• Promote effective communication and team working within the Information Team. Cooperate in the provision of cover for individual job functions during staff absence.

• Ensure the effective development of the Information Systems in the Information department by making a key contribution to the design of the Trusts Business Objects core reporting environment.

• Investigate and develop the capability of other CMG specific information systems and data sources e.g. Maternity, ITU to produce further valuable performance information as required. Assess and utilise other tools that facilitate data analysis and benchmarking.

• Ensure that the introduction of new analytical techniques is continuous and effective.

• Self-planning and prioritising the complex competing demands of their work that enables the organisations tight deadlines to be met.

• Coach senior and middle managers, influencing and developing their performance management skills and their understanding of the implications and impact of issues such as re-categorising activity or altering established processes.

(Please refer to the job description/person specification for further details on the role)

Person Specification

Training & Qualifications

• Degree or equivalent experience (3 years experience in an information and data analysis environment preferably in the NHS).

• Information Management or Statistics qualification
• Post graduate diploma in Health Informatics or in Management Studies

Communication & Relationships

• Excellent communication and presentation skills.
• Ability to work effectively as part of a team.
• Good analytical report writing and presentation skills.
• Ability to explain complex information and make recommendations based on information.
• Capacity to work with colleagues across all disciplines and at every level within the organisation.
• Approachable, reliable, decisive, tactful, respectful and supportive

• Ability to influence others to adopt new techniques

Analytical & Judgement

• Strong numeracy and analytical skills with examples.
• Excellent I.T Literacy skills gained in a sophisticated environment.
• Ability to produce and interpret data and statistics.
• Ability to pay close attention to detail.
• Specialist knowledge and experience of statistical /analytical/ epidemiological techniques and procedures.
• Experience of methods to quality assure data.

• Knowledge of Statistic techniques and methods.
• Knowledge of SPC
• Confident explaining statistical techniques and models to others.

Planning & Organisation

• Ability to plan and prioritise work effectively.
• Organised and methodical approach to data analysis

Experience

• Analytical experience in a NHS background, ideally based in an Acute Trust.
• Experience of the application of data extraction and analysis.
• Experience of working within a large complex organisation.
• Experience of working with colleagues across all disciplines and at every level within the organisation.
• Previous knowledge and experience of patient information systems and database management.
• Proven technical expertise in data analysis such as Access, Excel, Business Objects, SQL.
• Experience at a high level of influencing others in the adoption of improved technical practice.
• Good Knowledge of NHS Information terminology
• Experience and understanding of NHS performance monitoring processes.
• Specialist knowledge and experience of statistical /analytical/ epidemiological techniques and procedures.

• Knowledge of NHS targets and performance indicators
• Awareness and understanding of current agendas and issues affecting the NHS
• Knowledge of NHS Structures
• Presenting data and/or data models to senior management and large audiences
• Experience of using QlikView and/ or QlikSense.

Equality, Diversity and Inclusion

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Other requirements specific to the role

• Ability to concentrate for long periods.
• Good I.T literacy
• Open to new learning opportunities. Takes responsibility for own personal development.
• Capability to use own initiative and self -motivate.
• Willingness to learn and the ability to apply new informatics solutions independently.
• Resourceful and confident personal presentation to all levels of seniority.

Commitment to Trust Values and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Infirmary Close

Leicester

LE1 5WW

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/