Medical Secretary
Job summary
We have a vacancy for an enthusiastic, well-motivated Secretary to join our Team providing comprehensive secretarial support to the Care of the Elderly team at FGH. Current or recent Secretarial experience, with a typing qualification at RSA II or equivalent, is essential together with a good standard of English. Knowledge of medical terminology and IT systems would be an advantage, although training will be given. You will be required to work flexibly, the successful candidate will possess excellent communication and organisational skills and have the ability to work well in a Team and adapt to change as required. The maintenance of patient confidentiality and excellent customer care skills are essential. 24.5 hours per week
Main duties of the job
This is an ideal opportunity for personal development enabling the post holder to develop their skills and knowledge working alongside medical and nursing staff within this busy, but friendly environment. 1. To provide a full secretarial service for the relevant departments, ensuring clinic letters, discharge summaries, medical reports are accurately typed using digital dictation within a 5-day turnaround 2. To work in close liaison with Team Leaders, medical staff/ clinicians to ensure that the patient's 18 week journey is not breached and targets are met. 3. Provide administration and secretarial support for the relevant speciality meetings which may require accurate minute taking 6. Liaise and mediate between patients, relatives, General Practitioners and all medical staff, exercising initiative and excellent interpersonal skills to ensure that such contact is sensitive, empathetic and effective. 7. To work cohesively as a team in a supportive environment. 8. Be able to work flexibly across the workforce model within medicine as a whole.
About us
We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our Community Service for adults are provided in people's homes ,community centres, clinics, GP Practices, community hospitals. Our aim is to work with people to help them remain independent , improve their health and manage their conditions through high quality care , advice and support.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website
https://www.uhmb.nhs.uk/
Person Specification
Qualifications
- ECDL or recognised typing qualification or relevant experience GCSE Maths and English or equivalent
- Audio typewriting or equivalent qualification or experience
Experience
- Previous administration and/or secretarial experience
- Audio typing experience
- Experience of working with a digital dictating system
Knowledge and Skills
- Knowledge of data protection and the requirement for confidentiality
- Evidence of clear communication, skills, with the ability to use tact and diplomacy at all times
- proficiency in English Language
- Able to work following instruction and procedures
- Ability to work as part of a team and be a supportive team member
- Accuracy and attention to detail
- Knowledge and use of medical terminology
- Knowledge of the Lorenzo computer system
- Awareness of H&S issues
Personal Attributes
- Ability to travel as required
- Self motivated
- Attention to detail Co-operative, flexible, enthusiastic, approachable and friendly
- Excellent communication skills
- Willingness to adopt new working practices as and when necessary
- Aptitude and willingness to learn
- Clear understanding of patient confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals of Morecambe Bay NHS Trust
Address
Furness General Hospital
Dalton Lane,
Barrow-In-Furness,
LA14 4LF
United Kingdom
Employer's website
https://www.uhmb.nhs.uk