IT Apprentice (University of Cambridge)
Role
You will work as part of a departmental IT team reporting to the IT Manager and working closely with the IT Technician and AV Lead.
Your duties and responsibilities in this role will consist of:
- To provide ongoing IT support directly to end users in person
- To maintain networks and servers and software (operating systems and applications)
- To trouble shoot IT problems and resolve these quickly
Training
Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
- Microsoft Certified Azure Fundamentals (AZ-900)CompTIA IT Fundamentals+
- Certiport IT Specialist Networking
- Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
- Maintenance or repair of systems faults
- Support for the roll-out of installation and commission of new systems or upgrades
Network Technician
- Installation and commission of networks
- Maintenance or repair of network equipment
- Installation, configuration or maintenance task on either ICT related hardware or software
Digital Communications Technician
- Installation and commission of telecoms networks
- Maintenance or repair of telecoms network equipment
- Installation, configuration or maintenance task on either ICT related hardware or software
The University is a large local employer within Cambridge employing over 12,000 staff so there will be plenty of opportunities to remain within the University. Once you have completed your apprenticeship, you could consider applying for roles.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- FIREBRAND TRAINING LIMITED
- Working Week
- Monday to Thursday, 8.30am to 5.00pm. Friday, 8.30am to 4.30pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 29th August 2025
- Start Date
- Monday, 8th September 2025
Desired Skills
- Communication skills
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Interpersonal skills
- IT literate
- Ability to work under pressure
- Respectful
Qualifications
- GCSE's including English and Maths GCSE, grade (A*-C/9-4) (Essential)
About the Employer
- Company
- University of Cambridge
- Location
- Philippa Fawcett Drive, Cambridge, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,781 a year
- Posted
- Company
- University of Cambridge
- Location
- Philippa Fawcett Drive, Cambridge, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,781 a year
- Posted