Network Engineer
As part of an exciting digital transformation, the University of Surrey is seeking a Network Engineer.
Operating as part of the Network Services team within IT Services the post holder will be responsible for maintaining the University's data and voice networks, as well as providing input to assist with the design, development and evolution of network services.
We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, pension contribution of 14.5%, and a unique and vibrant working environment.
Role & Responsibilities:
The role acts primarily to proactively manage the University's data and voice communications systems and deal with any associated support tickets, responding to alerts, including capacity and security issues identified by internal monitoring systems and external suppliers.
The post holder will be expected to lead in the maintenance of our enterprise network systems and services, coordinating with colleagues and third parties in scheduling changes, and demonstrate independent thinking should an issue occur that falls outside the agreed process of the change.
Responsibilities include:
- Take ownership of the proactive maintenance of large-scale network systems, coordinating and managing changes as required, identifying and actioning improvements to the service.
- Configure network infrastructure, including routers, switches, firewalls, and wireless access points.
- Manage the case load of service incidents, works orders and standard change requests, always ensuring that requests are handled correctly and the service offering is to the highest standard.
- Where incidents have no published workaround, or standard changes are not applicable, find and document new workarounds and resolutions.
- Monitoring network performance, identifying bottlenecks, and optimizing the network.
The IT team at Surrey are plugged in to the whole University, and our digital transformation work underpins the University's strategy. IT is growing our digital transformation capability, improving student experience, and helping increase our research impact.
It's a vibrant and exciting time to join a great and well-respected team at the heart of the University's strategic plans.
What's in it for you?
We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive.
Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment.
Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer:
- Competitive Salary
- Market leading Pension
- Up to 40 DAYS Holiday: 25 Days annual leave + 7 University Days + Bank Holidays
- Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare
- Access to on site leisure facilities at discounted rates
For more information or to be considered for the role, please apply via the University of Surrey Website.
The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.
Further details
Job Description