Customer Support Engineer - DERMS

Minimum3+ years of experience in application support, energy management systems, or grid operations platforms.

• Strong understanding of DERMS functions, distributed energy resources (solar, wind, batteries, EVs), and grid operations.

• Proficiency with Linux/Unix administration, databases (SQL/Oracle/PostgreSQL), and APIs/integration tools.

• Solid troubleshooting skills across application, middleware, and network layers.

• Experience with monitoring tools (Splunk, Grafana, AppDynamics, etc.).

• Familiarity with SCADA, ADMS, EMS, OMS, or other grid management systems.

• Excellent communication and problem-solving skills to collaborate with customers and cross-functional teams