Application Support and Business Analyst

 Slough / Hybrid Working £45,000 + Excellent Benefits

An exciting opportunity has arisen for an experienced Application Support & Business Analyst to join a well-established and growing organisation based in Slough.

This is a hybrid role offering the chance to work closely with both IT and business stakeholders, supporting key business-critical systems while driving projects and system improvements from inception through to delivery.

We are looking for a confident communicator with strong project management skills who can manage multiple priorities, engage with stakeholders at all levels, and ensure successful delivery of application changes and business improvements.

As the Application Support & Business Analyst, you will play a key role in supporting and enhancing business applications, identifying operational improvements, and managing system-related projects through the full lifecycle.

You will work closely with internal teams and third-party suppliers to analyse business requirements, troubleshoot application issues, coordinate testing, and oversee successful system implementations.

This role would suit someone who enjoys a varied position combining business analysis, application support, stakeholder engagement, and project coordination.

• Provide functional support for business-critical applications
• Analyse operational issues and application defects
• Gather and document business requirements
• Coordinate and manage application changes and system enhancements
• Support projects from initial scoping through to implementation and completion
• Liaise with external software providers and internal stakeholders
• Coordinate testing activities including UAT
• Deliver training and support to end users where required
• Produce clear documentation and process improvements
• Ensure smooth deployment of changes across test and production environments
• Manage multiple projects and priorities effectively

• Previous experience within an Application Support Analyst, Business Analyst, or similar role
• Strong stakeholder management and communication skills
• Excellent project management and organisational abilities
• Experience managing projects from start through to successful completion
• Strong analytical and problem-solving skills
• Experience supporting business applications and system changes
• Ability to work independently and collaboratively within a team
• Knowledge or experience of financial software/systems would be highly advantageous
• Experience within financial services or regulated environments would be beneficial
• Strong Microsoft Office skills

• Hybrid working model
• Competitive salary of £45,000
• Generous holiday allowance
• Pension scheme
• Private healthcare
• Life assurance
• Ongoing training and professional development
• Supportive and collaborative working environment
• Career progression opportunities

This is an excellent opportunity for a proactive and commercially minded analyst looking to join a stable organisation where they can make a genuine impact across both systems support and business change initiatives.

What You Need to Do Now:

If this sounds like the role for you, don't wait - apply today with your up-to-date CV