Business Support Apprentice
As a Business Support Apprentice at VIP Communications, you will support the wider business with day-to-day administrative and operational tasks, helping to ensure the smooth running of internal processes and excellent customer service delivery. The role will also involve travelling to customer sites, so applicants must be able to drive.
Role
Key responsibilities include:
- Accurate data entry and maintenance of customer and operational information within company systems
- Supporting the wider business with administrative tasks, documentation, and internal processes
- Managing and maintaining digital and paper records in line with company procedures
- Handling incoming calls and emails, providing professional customer support and routing enquiries appropriately
- Assisting with administrative tasks linked to service delivery, customer accounts, and day-to-day business operations
- Supporting colleagues with scheduling, communication, and general office coordination tasks
- Travelling to customer sites to assist with the setup and support of mobile and connectivity services alongside experienced colleagues
- Attending client visits when required, supporting relationship management and customer service
Training
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
On successful completion, high-performing apprentices may have the opportunity to progress into a business support, customer service, or operational administration role. There may also be opportunities to diversify into areas such as account management, digital marketing, or business development, with further progression available across the wider VIP Communications business.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- HULL COLLEGE
- Working Week
- Monday - Friday hours to be confirmed.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 12th June 2026
- Start Date
- Monday, 15th June 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
V I P COMMUNICATIONS (HULL) LTD
VIP Communications is an established communications and technology business providing a range of telecoms, connectivity, and business support solutions to clients across the region. The company prides itself on delivering excellent customer service and building long-term relationships with customers through professional and reliable support.