Infrastructure Engineer - Core Services - Leatherhead, Surrey (Hybrid)

Microsoft Servers, VMWare, Networks, Cisco, Meraki, WAN, SD-WAN, VPN, Firewall, VLAN, Routers, Switches, WiFi, VMWare, NetApp, Backup, CheckPoint, MSTeams, SolarWinds, WAN Cutover

My Surrey base client are looking for an experienced 3rd Line Infrastructure Engineer to assist their Core Services team for an initial 6 month contract. This is a hybrid role and you will be required to work from their offices based in Leatherhead, Surrey 2 days per week. There may also be travel to other sites/datacentres along with the possibility of some out of hours work during planned Network/WAN cutovers.

This role will suit an experienced Infrastructure Engineer who has exposure working in large scale enterprise environments (5000+ users) supporting core services and datacentres. You will need be able to concisely demonstrate your past experience across networking, virtualisation, storage, backup, monitoring, utilising collaboration tools and managing on-premise hardware.

The key deliverables for this role are:

• Support BAU operations across networking (Meraki LAN/Wi-Fi - Desirable), VMware, NetApp storage, Commvault/Veeam backups, Check Point Firewalls, Microsoft Teams/MTRs/Teams Phone, Xerox Workplace Cloud printing, DHCP/DNS, and physical infrastructure.
• General Microsoft Server maintenance
• Perform 3rd line troubleshooting and own incidents, problems, and changes through to resolution.
• Maintain high-quality documentation including knowledge base articles and project artifacts.
• Support VMware vSphere operations including VM life cycle management and host performance.
• Support NetApp storage operations including monitoring, capacity, LUN/share management, and engaging vendor support.
• Support Commvault/Veeam backup operations, address failed jobs, perform restorations, and ensure backup integrity.
• Support Teams collaboration services, including troubleshooting MTRs (Teams Meeting Rooms), Teams Phone, and AV/peripheral issues.
• Support SolarWinds monitoring, triage alerts, analyse dependencies, investigate performance issues and escalate where required.
• Provide support for enterprise printing using Xerox Workplace Cloud.
• Work with vendors including BT, hardware suppliers, cloud vendors, and managed service partners.
• Ensure all work meets defined change control, quality, and documentation standards.

Please note that this role is inside IR35 and if successful, you will be required to go through an FCSA approved umbrella company.