BCCR Control Room Operator Apprentice Level 3
Operating complex systems at Heathrow Airport, utilising tools to provide real time understanding of baggage events & allow timely decision making across Heathrow’s 5 terminals. As well as Vanderlande’s software system, we use 3rd equipment. Tools we use include: VIBES/SCADA/CCTV/BagNav/Triage phone system/VIC reporting app/Power BI Reports.
Role
- Experience & learn day-to-day function of BCCR team & responsibilities.
- Create a highly professional & effective first point of contact for baggage queries & acting as guardian to ensure production is at optimum.
- Meet defined deadlines through strong time management skills
- Proactively forcing and leading continuous improvements including the system, processes.
- Contribute to the positive and proactive team working atmosphere in the BCCR by being a supportive colleague.
The starting salary will be £18,000 and Apprentices in the BCCR program will also receive a 20% shift premium due to their shift work (salary of £21,600). The pay will be reviewed annually as part of the Vanderlande review cycle.
Training
Apprentices will be required to attend college one day per week at Uxbridge (These sessions may be online) where they will work towards gaining a Level 3 Team Leader apprenticeship.
Full time position in our BCCR (Baggage Combined Control Room) team.
- Apprenticeship Standard
- Team leader or supervisor (level 3)
- Training Provider
- HRUC
- Working Week
- This role is shift based work (365 days including Christmas) – although subject to 28 day notice change, the starting pattern is 3 on 3 off consisting of the following times: 05:00-16:00, 08:00-20:00, 10:00-22:00, 13:00-23:00.
- Expected Duration
- 24 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 30th April 2024
- Start Date
- Monday, 6th May 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
Qualifications
- Maths GCSE or equivalent, grade 4-9 (Essential)
- English GCSE or equivalent, grade 4-9 (Essential)
About the Employer
VANDERLANDE INDUSTRIES UNITED KINGDOM LIMITED
As one of the global market leaders in the design, manufacture, installation, and service of automated material handling systems and related services, Vanderlande has an excellent reputation in the market for reliable project and service delivery, innovation, customer focus, and strong market awareness. Key markets include Airports, Warehousing, and Parcel solutions.
- Company
- VANDERLANDE INDUSTRIES UNITED KINGDOM LIMITED
- Location
- 3 Mondial Way, Harlington, Hayes, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £21,600.00
- Posted
- Company
- VANDERLANDE INDUSTRIES UNITED KINGDOM LIMITED
- Location
- 3 Mondial Way, Harlington, Hayes, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £21,600.00
- Posted