Product Owner (Greater London)

Company Overview:

Imagine working alongside over 4,000 talented individuals driven by a shared passion for excellence and innovation. We’re not just a company; we are a dynamic ecosystem of companies, including VASS, NATEEVO, Serbatic, vdSHOP, T4S, Comunytek, ECENTA, and CRI group. Our collective strength and the E4 Agile Method empower us to assist large enterprises in their digital transformation journey, executing ground-breaking projects from strategy to operation.

Global Impact, Local Commitment:

At VASS we are not just a business; we are committed to society. In 2019, we established the VASS Foundation to champion research and training in the digital talent space. We proudly allocate 2% of our profits and encourage our entire team to dedicate 1% of their time to impactful solidarity actions. It is not just about growing the bottom line; it’s about growing together, hand in hand with the community we serve.

About the role

We are seeking a highly capable and confident Product Owner to take full ownership of two critical products within a global digital transformation: Salesforce (SFDC) and the Service Request Portal (SRP). You’ll be the strategic lead for Salesforce, while also applying core product ownership practices to the ongoing development and optimisation of the Service Request Portal. The role requires strong leadership, cross-functional collaboration, and hands-on experience managing Salesforce as a product.

Key Responsibilities:

1. Salesforce (70% focus)

• Play a key role in the business transformation journey, enhancing sales performance forecasting and reporting across multiple divisions.
• Collaborate with a consulting team during the implementation phase and transition to a smaller agile delivery team post-rollout.
• Own Salesforce as a product, define the roadmap, prioritise the backlog, and serve as the go-to lead for both business and technology stakeholders.
• Bring strong experience in owning Salesforce Sales Cloud.

1. Service Request Portal (30% focus)

• Manage an in-house built quoting and service tool already live within one division.
• Collaborate with a distributed team (core development in India, design and business analysis in the UK).
• Apply best-practice product ownership, manage the backlog, shape the roadmap, and bridge the gap between business and tech teams.

Key Responsibilities:

• Own and manage product backlogs for Salesforce and the Service Request Portal.
• Lead product vision, strategy, and roadmaps in alignment with business priorities.
• Collaborate with stakeholders, engineering, and design teams to deliver high-impact features.
• Drive Agile ceremonies (sprint planning, reviews, retrospectives).
• Define, track, and report product success metrics.
• Be the internal champion and subject matter expert for Salesforce usage across the organization.

Skills & Experience Required:

• Proven experience owning Salesforce as a product, ideally within large, complex organisations or global rollouts.
• Deep understanding of Salesforce capabilities (e.g. Sales Cloud, CPQ, dashboards/reporting).
• Strong Agile product ownership skills: backlog management, stakeholder alignment, user story writing, prioritisation.
• Experience working with distributed development teams.
• Excellent communication and stakeholder engagement skills.
• Familiarity with tools like Jira, Confluence, and Agile delivery practices.

VASS is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.